AI Add-on not working

🐛 Bug
1

Before the error happened, I was syncing my anki
[Replace this text.]

Error message (don't change this) 
Anki 25.07.5 (7172b2d2) (ao)
Python 3.13.5 Qt 6.9.1 PyQt 6.9.1
Platform: macOS-15.7.2-x86_64-i386-64bit-Mach-O

Traceback (most recent call last):

  File "/Users/sandyperez/Library/Application Support/AnkiProgramFiles/.venv/lib/python3.13/site-packages/aqt/taskman.py", line 152, in raise_exception
    raise exception

  File "/Users/sandyperez/Library/Application Support/AnkiProgramFiles/.venv/lib/python3.13/site-packages/aqt/taskman.py", line 148, in _on_closures_pending
    closure()
    ~~~~~~~^^

  File "/Users/sandyperez/Library/Application Support/AnkiProgramFiles/.venv/lib/python3.13/site-packages/aqt/taskman.py", line 88, in <lambda>
    lambda future: self.run_on_main(lambda: on_done(future))
                                            ~~~~~~~^^^^^^^^

  File "/Users/sandyperez/Library/Application Support/AnkiProgramFiles/.venv/lib/python3.13/site-packages/decorator.py", line 235, in fun
    return caller(func, *(extras + args), **kw)

  File "/Users/sandyperez/Library/Application Support/AnkiProgramFiles/.venv/lib/python3.13/site-packages/anki/hooks.py", line 91, in decorator_wrapper
    return repl(*args, **kwargs)

  File "/Users/sandyperez/Library/Application Support/AnkiProgramFiles/.venv/lib/python3.13/site-packages/anki/hooks.py", line 88, in repl
    return new(_old=old, *args, **kwargs)

  File "/Users/sandyperez/Library/Application Support/Anki2/addons21/1322529746/gui/addons.py", line 35, in _check_future_for_exceptions
    _old(*args, **kwargs)
    ~~~~^^^^^^^^^^^^^^^^^

  File "/Users/sandyperez/Library/Application Support/AnkiProgramFiles/.venv/lib/python3.13/site-packages/aqt/addons.py", line 1276, in _download_done
    future.result()
    ~~~~~~~~~~~~~^^

  File "/Users/sandyperez/Library/Application Support/AnkiProgramFiles/python/cpython-3.13.5-macos-x86_64-none/lib/python3.13/concurrent/futures/_base.py", line 449, in result
    return self.__get_result()
           ~~~~~~~~~~~~~~~~~^^

  File "/Users/sandyperez/Library/Application Support/AnkiProgramFiles/python/cpython-3.13.5-macos-x86_64-none/lib/python3.13/concurrent/futures/_base.py", line 401, in __get_result
    raise self._exception

  File "/Users/sandyperez/Library/Application Support/AnkiProgramFiles/python/cpython-3.13.5-macos-x86_64-none/lib/python3.13/concurrent/futures/thread.py", line 59, in run
    result = self.fn(*self.args, **self.kwargs)

  File "/Users/sandyperez/Library/Application Support/AnkiProgramFiles/.venv/lib/python3.13/site-packages/aqt/addons.py", line 1253, in <lambda>
    lambda: self._download_all(force_enable), self._download_done
            ~~~~~~~~~~~~~~~~~~^^^^^^^^^^^^^^

  File "/Users/sandyperez/Library/Application Support/AnkiProgramFiles/.venv/lib/python3.13/site-packages/aqt/addons.py", line 1269, in _download_all
    download_and_install_addon(
    ~~~~~~~~~~~~~~~~~~~~~~~~~~^
        self.mgr, self.client, id, force_enable=force_enable
        ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
    )
    ^

  File "/Users/sandyperez/Library/Application Support/AnkiProgramFiles/.venv/lib/python3.13/site-packages/aqt/addons.py", line 1214, in download_and_install_addon
    result2 = mgr.install(
        io.BytesIO(result.data), manifest=manifest, force_enable=force_enable
    )

  File "/Users/sandyperez/Library/Application Support/AnkiProgramFiles/.venv/lib/python3.13/site-packages/aqt/addons.py", line 474, in install
    self._install(package, zfile)
    ~~~~~~~~~~~~~^^^^^^^^^^^^^^^^

  File "/Users/sandyperez/Library/Application Support/AnkiProgramFiles/.venv/lib/python3.13/site-packages/aqt/addons.py", line 498, in _install
    self.backupUserFiles(module)
    ~~~~~~~~~~~~~~~~~~~~^^^^^^^^

  File "/Users/sandyperez/Library/Application Support/AnkiProgramFiles/.venv/lib/python3.13/site-packages/aqt/addons.py", line 745, in backupUserFiles
    os.rename(p, self._userFilesBackupPath())
    ~~~~~~~~~^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

OSError: [Errno 66] Directory not empty: '/Users/sandyperez/Library/Application Support/Anki2/addons21/1468920185/user_files' -> '/Users/sandyperez/Library/Application Support/Anki2/addons21/files_backup'

Sentry link (for developers)

2 Likes
2

Also been having this issue.

1 Like
3

Hi thanks for using this add-on. Anki Terminator cannot update while the sidebar is open, normally the sidebar auto closes when updating so this problem does not occur but it occasionally fails.(Ankihub or other add-ons may be interfering.)

There is an action in the menu to manually close the sidebar, so use that to close the add-on, then try updating again. (Tools → AnkiTerminator → Completely close Sidebar)

image
image824×123 6 KB

If that doesn’t work try disabling the add-on and updating. (AnkiMenu → Tools → Addons → Select AnkiTerminator → Toggle Enable → Restart Anki → Update addon → Toggle Enable → Restart Anki)

If these steps do not resolve the problem please contact me again.

1 Like
4

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