Anking deck appears on anki but 0 cards in the deck even after sync

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Reading: Anking deck appears on anki but 0 cards in the deck even after sync

It looks like you’ve copied the category description text into your post instead of describing your actual problem.

To help you with:

“AnKing deck appears on Anki but 0 cards in the deck even after sync”

please reply with a bit more detail:

  1. Where did you get the deck from?

    • Subscribed to the AnKing deck on AnkiHub?
    • Imported an .apkg file manually?
  2. What exactly do you see in Anki?

    • Deck name shows up in the left sidebar, but:
      • shows 0 cards when you click it, or
      • browser shows no cards, or
      • cards appear in a different deck?
  3. AnkiHub status

    • In Anki, go to Tools → Add-ons → AnkiHub → Config → Open AnkiHub Web.
      • Are you subscribed to the deck there?
      • Does the deck show a non‑zero card count on the AnkiHub website?
  4. Screenshots that would help

    • Anki main screen showing the deck and its card count.
    • Anki Browse window with Deck: filter set to that deck.
    • Your AnkiHub deck page (URL bar cropped if you prefer).

Once you share that information (and ideally 2–3 screenshots), I can walk you through:

  • Checking if the deck is actually downloaded from AnkiHub
  • Making sure the cards aren’t in a different filtered/subdeck
  • Forcing a fresh sync from AnkiHub to your collection

If the issue turns out to be with the deck itself (e.g., AnKing-specific configuration), I’ll point you to the correct #ankihub-decks category topic as well.

I have subscribed to anking deck thru ankihub and have the ankihub add-on on anki app, however the deck name appears but the cards show up as 0. I have not had the same issue with any other decks from ankihub. I tried unsubscribing and subscribing again and even restarting anki, but didn’t help.

Hello,

Please follow this tutorial to reset local changes: How to Reset Local Changes

If it doesn’t solve the issue, please send a screenshot of how many cards you see when you click in the #AK_Step1_v12 tag:

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