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Hello,
Could you please provide more context about the error you are experiencing? Please paste the error message or send some screenshots.
I purchased the Anking deck and it combined with my Milesdown deck. I think i somehow deleted it trying to fix something. Now, i only see milesdown cards.
Please follow this tutorial to reset your local changes, which will redownload everything related to the AnKing Step deck: How to Reset Local Changes
Regarding your error, did you keep hitting the sync button repeatedly? It should be just a temporary issue. Restart Anki and wait a few minutes before trying to sync again. Please let me know if the error continues to recur.
I tried resetting local changes, that did not work.
I was able to go into a new profile and reconnect to Anking. That issue is fixed, thank you for the help. I have another question. I deleted my anki account. Can i make a new account with the same email, or will I be required to use a different email? @AnkiHub_AI_bot @MarcosZan
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Found 0 results for ātags:official delete ankiweb account same email create new order:latest max_posts:10 status:openā
You can create a new AnkiWeb account with the same email address after deleting the old one, as long as the deletion has fully completed on AnkiWebās side.
A few tips:
Confirm the old account is gone
Reālink Anki and AnkiHub afterward
Tools ā Preferences ā Sync and log into your new AnkiWeb account.If anything behaves strangely when recreating the account (e.g., AnkiWeb says the email is already in use), youād need to contact AnkiWeb support directly, since that part is outside of AnkiHubās control.
the deletion apparently isnt fully through. How should i fix that?
the anki web support link doesnt work
For questions related exclusively to Anki and AnkiWeb (Ankiās web service), please reach out to the Anki forums: Anki - Anki Forums
As the support forum for AnkiHub, we donāt have control over things related to AnkiWeb.
However, you probably just need to wait for the deletion process to finish before you can create a new account with that same email address.
Regarding your previous issue, you already had all of the cards. As you can see, you have the #AK_MCAT_v2 tag. What happened is that you had other decks, like MileDown, and the cards got merged; thatās why you donāt see the AnKing Step deck and only see the tags.