Reverting to an older version of Anki will not resolve the issue. The AnkiHub add-on is fully compatible with the latest Anki versions. When you reset local changes, your local deck is synced against the cloud version on AnkiHub, ensuring that you have the exact same deck as every other subscriber. I can 100% assure you that performing a reset will provide you with the most current version of the AnKing Step Deck available.
You said your Anki version was 25.09.2, but the screenshot shows an older version.
Please ensure you are on the latest version of Anki. You can download it here: https://apps.ankiweb.net/. After downloading, simply run the downloaded file to update your application.
One possibility is that you have certain fields protected that shouldn’t be. Please follow this tutorial and ensure that the “Text” and “Extra” fields are not protected. Also, make sure you do not have any fields protected for the study resources you use: How to Manage Protected Fields
Note that to access the First-Aid or Boards and Beyond content you will need a separate subscription to that resource. You can learn more about how this integration works here: McGraw Hill Integration FAQ
Regarding your friend’s collection, it is difficult to say why it looks different without seeing their specific setup. They may have cards from other sources or an older version of the deck.
Let me know if you need help with anything else! 