Can't sync/add on

🐛 Bug
1

Before the error happened, I was…
[Replace this text.] trying to sync

Error message (don't change this) 
Anki 25.02 (038d85b1)  (ao)
Python 3.9.18 Qt 6.6.2 PyQt 6.6.1
Platform: macOS-26.0-arm64-arm-64bit

Traceback (most recent call last):

  File "concurrent.futures.thread", line 58, in run

  File "aqt.operations", line 243, in wrapped_op

  File "/Users/lakshpathak/Library/Application Support/Anki2/addons21/1322529746/gui/errors.py", line 104, in <lambda>
    op=lambda _: _upload_logs(key),

  File "/Users/lakshpathak/Library/Application Support/Anki2/addons21/1322529746/gui/errors.py", line 586, in _upload_logs
    raise e

  File "/Users/lakshpathak/Library/Application Support/Anki2/addons21/1322529746/gui/errors.py", line 578, in _upload_logs
    client.upload_logs(

  File "/Users/lakshpathak/Library/Application Support/Anki2/addons21/1322529746/addon_ankihub_client.py", line 81, in upload_logs
    s3_url_suffix = self._presigned_url_suffix_from_key(key=key, action="upload")

  File "/Users/lakshpathak/Library/Application Support/Anki2/addons21/1322529746/ankihub_client/ankihub_client.py", line 974, in _presigned_url_suffix_from_key
    raise AnkiHubHTTPError(response)

1322529746.ankihub_client.ankihub_client.AnkiHubHTTPError: AnkiHub request error: 500 Internal Server Error

Sentry link (for developers)

2

Hi,

We are experiencing a temporary server error, and the developers are already working on a solution. Everything should be working again soon!

3

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