Error

Before the error happened, I was syncing as usual.

Error message (don't change this)
Anki 25.09.4 (d52ca669) (ao)
Python 3.13.5 Qt 6.9.1 PyQt 6.9.1
Platform: Windows-10-10.0.19045-SP0

Traceback (most recent call last):

  File "C:\Users\Matthew Konz\AppData\Local\AnkiProgramFiles\python\cpython-3.13.5-windows-x86_64-none\Lib\concurrent\futures\thread.py", line 59, in run
    result = self.fn(*self.args, **self.kwargs)

  File "C:\Users\Matthew Konz\AppData\Local\AnkiProgramFiles\.venv\Lib\site-packages\aqt\operations\__init__.py", line 243, in wrapped_op
    return self._op(mw.col)
           ~~~~~~~~^^^^^^^^

  File "C:\Users\Matthew Konz\AppData\Roaming\Anki2\addons21\1322529746\gui\errors.py", line 104, in <lambda>
    op=lambda _: _upload_logs(key),
                 ~~~~~~~~~~~~^^^^^

  File "C:\Users\Matthew Konz\AppData\Roaming\Anki2\addons21\1322529746\gui\errors.py", line 587, in _upload_logs
    raise e

  File "C:\Users\Matthew Konz\AppData\Roaming\Anki2\addons21\1322529746\gui\errors.py", line 579, in _upload_logs
    client.upload_logs(
    ~~~~~~~~~~~~~~~~~~^
        file=log_file_path(),
        ^^^^^^^^^^^^^^^^^^^^^
        key=key,
        ^^^^^^^^
    )
    ^

  File "C:\Users\Matthew Konz\AppData\Roaming\Anki2\addons21\1322529746\addon_ankihub_client.py", line 81, in upload_logs
    s3_url_suffix = self._presigned_url_suffix_from_key(key=key, action="upload")

  File "C:\Users\Matthew Konz\AppData\Roaming\Anki2\addons21\1322529746\ankihub_client\ankihub_client.py", line 1018, in _presigned_url_suffix_from_key
    raise AnkiHubHTTPError(response)

1322529746.ankihub_client.ankihub_client.AnkiHubHTTPError: AnkiHub request error: 500 Internal Server Error





<script id="cookie-consent__cookie-groups" type="application/json">[{"varname": "functional", "name": "Functional", "description": "", "is_required": false}, {"varname": "performance", "name": "Performance", "description": "", "is_required": false}]</script>
<!DOCTYPE html>
<html class="h-full" lang="en">
    <head>
        <meta charset="utf-8">
        <meta http-equiv="x-ua-compatible" content="ie=edge">
        <title>
            
    Server Error

        </title>
        <meta name="... [truncated]

Sentry link (for developers)

Hello,

This is just a temporary server issue. Everything should be back to normal soon!

Please restart Anki and let us know if you continue to experience this issue! :blush: