I cannot sync my Anki with AnkiHub

🐛 Bug
1

1322529746.ankihub_client.ankihub_client.AnkiHubHTTPError: AnkiHub request error: 406 Not Acceptable

Error message (don't change this) 
Anki 2.1.65 (aa9a734f) Python 3.9.15 Qt 6.4.3 PyQt 6.4.0
Platform: Windows-10-10.0.22631
Flags: frz=True ao=True sv=3
Add-ons, last update check: 2024-09-23 21:43:51

Traceback (most recent call last):

  File "aqt.taskman", line 122, in _on_closures_pending

  File "C:\Users\marwa\AppData\Roaming\Anki2\addons21\1322529746\gui\menu.py", line 329, in on_done
    future.result()

  File "concurrent.futures._base", line 439, in result

  File "concurrent.futures._base", line 391, in __get_result

  File "C:\Users\marwa\AppData\Roaming\Anki2\addons21\1322529746\gui\operations\ankihub_sync.py", line 66, in sync_with_ankihub
    subscribed_decks = client.get_deck_subscriptions()

  File "C:\Users\marwa\AppData\Roaming\Anki2\addons21\1322529746\ankihub_client\ankihub_client.py", line 580, in get_deck_subscriptions
    raise AnkiHubHTTPError(response)

1322529746.ankihub_client.ankihub_client.AnkiHubHTTPError: AnkiHub request error: 406 Not Acceptable

Sentry link (for developers)

2

Hello,

Please update to the latest Anki version to fix this issue: https://apps.ankiweb.net/

3

thank you for your reply! i did update it to Version ⁨24.06.3 using the same link provided but the error is persisting. any other solutions would be immensely appreciated

4

Can you copy paste the error here?

5

sure

Anki 24.06.3 (d678e393) (ao)
Python 3.9.18 Qt 6.6.2 PyQt 6.6.1
Platform: Windows-10-10.0.22631

Traceback (most recent call last):

File “aqt.taskman”, line 142, in _on_closures_pending

File “C:\Users\marwa\AppData\Roaming\Anki2\addons21\1322529746\gui\menu.py”, line 329, in on_done
future.result()

File “concurrent.futures._base”, line 439, in result

File “concurrent.futures._base”, line 391, in __get_result

File “C:\Users\marwa\AppData\Roaming\Anki2\addons21\1322529746\gui\operations\ankihub_sync.py”, line 66, in sync_with_ankihub
subscribed_decks = client.get_deck_subscriptions()

File “C:\Users\marwa\AppData\Roaming\Anki2\addons21\1322529746\ankihub_client\ankihub_client.py”, line 580, in get_deck_subscriptions
raise AnkiHubHTTPError(response)

1322529746.ankihub_client.ankihub_client.AnkiHubHTTPError: AnkiHub request error: 406 Not Acceptable

6

Please use AnkiHub > Help > Upload logs and data and let us know the filename shown.

@abdo.nh

7

sure, it’s taking some time. i’ll share the result once it’s done

8

hi, it’s been ongoing for 4 hours. i’m not sure what to do now as it’s still not done…
image

9

A developer will have a look at this for you soon @abdo.nh

10

thank you so much!!

11

You have an outdated version of the add-on. Can you try updating from Tools > Add-ons > Check for Updates?

1 Like