I keep getting this message

🐛 Bug
1

I keep getting this message whenever i closr or open ANKI on pc

Screenshot 2025-04-16 025519
Screenshot 2025-04-16 025519497×542 12.6 KB

2

Thank you for reaching out! Our moderators have been notified and will assist you shortly. In the meantime, you can get an instant response from me simply by @ mentioning my username`. Alternatively, start a private conversation with me (see screenshot below). If you ask me a question, I will do my best to respond using only verified information found in the official AnkiHub docs and the Anki manual.

You can also find answers to common questions in our FAQ and Docs.

CleanShot 2024-09-29 at 08.56.43@2x
CleanShot 2024-09-29 at 08.56.43@2x2118×1412 423 KB

4

Hello :slight_smile:

And just to make sure, have you synced your devices?

And, if so, have you selected ‘I have synced my devices’?

What happens then? Just so I’m on the same page

CleanShot 2025-04-15 at 18.26.06
CleanShot 2025-04-15 at 18.26.06683×335 27.7 KB

5

I do that and sync it in my phone, then when I restart anki it asks it again and again when I close it

6

Hmm, I’m not sure. Do you know what version of Anki you’re running?

You can check from your top menu bar: Anki - About Anki

If it’s not 25.02 you may want to update: https://apps.ankiweb.net/

7

updated it to 25.02, issue is still there, it also happens everytime i click sync. And, I have already removed and reinstalled the ankihub addon.

8

Does using the AnkiHub > Reset all local changes to a deck option in the browser help?

Please use AnkiHub > Help > Upload logs and data and post the filename shown.

9

ankihub_addon_debug_info_roshan_1744812308.zip

10

@The_MangoMedic This appears to be caused by the AnKingOverhaul++ (MangoMedic V2.0 NEET PG Deck / The_MangoMedic) note type in your deck. It has several ankihub_id fields (ankihub_id, ankihub_id+, ankihub_id++, ankihub_id+++, ankihub_id++++), which is confusing AnkiHub. I fixed the issue by removing the duplicate fields. Do you know how that happened? AnkiHub should ensure ankihub_id is the last field when you add new fields, but there might be a bug here.

@roshan Can you try syncing again now?

1 Like
11

I don’t know how that happened. But whatever you did fixed it. Thankyou Very Much

1 Like
12

Thank you for fixing it. It must have happened when I was trying to change note type to Anking type.( This was before I knew that It was possible to add fields but not possible to change the notetype directly)

1 Like