I’m not sure how to reach out to support directly, so I’m posting here for the time being. I purchased this service yesterday but decided to go with something else, so I would like a refund to my account whenever possible. I believe there is a one week refund policy so hopefully this is doable. Thank you!
Hi there!
I have notified the developers of your case and they will be with you shortly. They would be happy to take care of that for you!
Please note, once the refund is issued, it may take a few days for the funds to appear in your account.
If you have a moment, we’d love to hear feedback from you. We are working hard to make AnkiHub one of the most valuable resources students can rely on and we need feedback from real users like you to help us achieve that goal! We are currently working on addressing the most important and common feedback we’ve received about the problems our users have encountered with AnkiHub as well as working on improving the overall user experience so that it is a much more smooth, more polished, and accessible experience. AnkiHub is less than one year old and we are just now getting started on addressing the issues that make it seem “rough around the edges,” to make it as pleasant and user-friendly as possible.
Thanks for considering and best of luck with your studies!
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