Refund

🙋 Support
1

I would like to request a refund for my AnkiHub scholarship purchase.
– Product: AnkiHub scholarship ($30)
– Purchase date: 12 Jan 2026
– Purchase method: Directly on the AnkiHub website
– tell me if you want my AnkiHub account email

2
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Found 0 results for ‘tags:official refund scholarship category::person_raising_hand: Support order:latest max_posts:10 status:open’

You don’t need to post your email publicly here.

For any billing or refund questions (including AnkiHub scholarships), the team handles this through the official support channel, not via the public forum.

Please do the following:

  1. Go to the AnkiHub Help Center:
    https://ankihub.net/help
  2. Submit a support request under Billing / Payments / Refunds.
  3. Include:
    • That you’re requesting a refund for AnkiHub scholarship ($30)
    • Purchase date: 12 Jan 2026
    • Purchase method: Directly on the AnkiHub website
    • The email address of your AnkiHub account
    • Your AnkiHub username (Mat0226237)

If you already contacted support and haven’t heard back after a few business days, reply here and mention roughly when you submitted the ticket so we can point you in the right direction.

3

This website is not working

4
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Found 0 results for ‘tags:official help center not working category::person_raising_hand: Support order:latest max_posts:10 status:open’

Thanks for the update, and sorry the Help Center isn’t working for you.

Since you can’t use https://ankihub.net/help, please try one of these options:

  1. Check quickly for common issues

    • Try opening the Help Center in a different browser (e.g., Chrome, Firefox, Edge, Safari).
    • Try an incognito/private window.
    • Make sure any ad‑blockers / script blockers / VPN are temporarily disabled for ankihub.net.

  2. If it’s still not working
    Since we can’t handle refunds directly through this public forum, please contact the AnkiHub team via email instead:

    • Send an email to support@ankihub.net
    • Subject: Refund request – AnkiHub scholarship ($30)
    • Include:
      • That you’re requesting a refund for AnkiHub scholarship ($30)
      • Purchase date: 12 Jan 2026
      • Purchase method: Directly on the AnkiHub website
      • Your AnkiHub account email
      • Your AnkiHub username: Mat0226237
      • Mention that the Help Center page is not working for you.

  3. Optional (but helpful):
    If you can, also add:

    • What exactly happens when you open https://ankihub.net/help (blank page? error message? redirect?)
    • Your browser and device (e.g., Chrome on Windows 11, Safari on iPhone).

If you’d like, you can also paste here (in this thread) a brief description of what you see when you try to open the Help Center (without any personal data), and I can suggest more targeted troubleshooting steps while you wait for support to handle the refund.

6

Hello,

I have gone ahead and initiated a refund. Please note, it may take a few days for the funds to appear in your account.

Let us know if you need anything else!

7

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