Reporting an error

Before the error happened, I was…
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Error message (don't change this)
Anki 26.05 (e64c6b1a) (ao)
Python 3.13.13 Qt 6.11.0 PyQt 6.11.0
Platform: Windows-11-10.0.26200-SP0

Traceback (most recent call last):

  File "D:\a\anki\anki\out\installer\build\anki\windows\app\src\app_packages\aqt\taskman.py", line 152, in raise_exception

  File "D:\a\anki\anki\out\installer\build\anki\windows\app\src\app_packages\aqt\taskman.py", line 148, in _on_closures_pending

  File "D:\a\anki\anki\out\installer\build\anki\windows\app\src\app_packages\aqt\taskman.py", line 88, in <lambda>

  File "D:\a\anki\anki\out\installer\build\anki\windows\app\src\app_packages\aqt\operations\__init__.py", line 253, in wrapped_done

  File "C:\Users\lawre\AppData\Roaming\Anki2\addons21\1322529746\gui\reviewer.py", line 453, in on_failure
    raise exception

  File "concurrent\futures\thread.py", line 59, in run

  File "D:\a\anki\anki\out\installer\build\anki\windows\app\src\app_packages\aqt\operations\__init__.py", line 243, in wrapped_op

  File "C:\Users\lawre\AppData\Roaming\Anki2\addons21\1322529746\user_state.py", line 174, in <lambda>
    op=lambda _: AnkiHubClient().get_user_details(),
                 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~^^

  File "C:\Users\lawre\AppData\Roaming\Anki2\addons21\1322529746\ankihub_client\ankihub_client.py", line 1286, in get_user_details
    raise AnkiHubHTTPError(response)

1322529746.ankihub_client.ankihub_client.AnkiHubHTTPError: AnkiHub request error: 502 Bad Gateway
<html>
<head><title>502 Bad Gateway</title></head>
<body>
<center><h1>502 Bad Gateway</h1></center>
</body>
</html>

Sentry link (for developers)

Hello,

This is just a temporary server issue. Everything should be back to normal soon!

Please restart Anki and let us know if you continue to experience this issue! :blush:

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