Subscription not syncinc

sainz.paulav · January 8, 2025, 8:05pm

Hi, I have an active subscription, and this appears.

Ahmed7 · January 9, 2025, 5:09pm

Hello,

Your last payment was declined by your bank which is why you are seeing that error message.

Please try contacting your bank to see why they declined it

sainz.paulav · May 10, 2025, 9:25pm

hi i tried and it passed but now they said they cancelled my gold VIP banking

Ahmed7 · May 11, 2025, 2:25pm

AnKing VIP is a separate service to AnkiHub, were you intending to access the AnKing VIP add-ons/services or AnkiHub?

Topic		Replies	Views
Lost subscription 🙋 Support web-app	2	97	November 14, 2023
Charged a month subscription and still getting the notification that I'm not subscribed 🙋 Support	1	128	August 14, 2023
Ankihub subscription billing error 🙋 Support support-request	0	145	May 23, 2023
The action your trying to perform requires an active membership 🙋 Support	3	44	November 22, 2024
Getting an error saying I'm not subscribed every time I try to sync 🙋 Support support-request	5	370	May 26, 2023