03/12 Master Bug

Hello,

Thank you for reporting the error.

Our developers have been notified and are working on a fix.

We’ll let you know here when it has been resolved: :memo: AnkiHub Update & Status Board

Thank you for your patience!

Before the error happened, I was…
Just doin cards.

Error message (don't change this)
Anki 24.11 (87ccd24e)  (ao)
Python 3.9.18 Qt 6.6.2 PyQt 6.6.1
Platform: Windows-10-10.0.26100

Traceback (most recent call last):

  File "aqt.taskman", line 144, in _on_closures_pending

  File "aqt.taskman", line 88, in <lambda>

  File "aqt.operations", line 253, in wrapped_done

  File "C:\Users\camsc\AppData\Roaming\Anki2\addons21\1322529746\gui\reviewer.py", line 499, in on_failure
    raise exception

  File "concurrent.futures.thread", line 58, in run

  File "aqt.operations", line 243, in wrapped_op

  File "C:\Users\camsc\AppData\Roaming\Anki2\addons21\1322529746\gui\reviewer.py", line 489, in fetch_has_reviewer_extension_access
    return client.has_reviewer_extension_access()

  File "C:\Users\camsc\AppData\Roaming\Anki2\addons21\1322529746\ankihub_client\ankihub_client.py", line 1297, in has_reviewer_extension_access
    data = self.get_user_details()

  File "C:\Users\camsc\AppData\Roaming\Anki2\addons21\1322529746\ankihub_client\ankihub_client.py", line 1265, in get_user_details
    raise AnkiHubHTTPError(response)

1322529746.ankihub_client.ankihub_client.AnkiHubHTTPError: AnkiHub request error: 500 Internal Server Error

Sentry link (for developers)

Hello,

Thank you for reporting the error.

Our developers have been notified and are working on a fix.

We’ll let you know here when it has been resolved: :memo: AnkiHub Update & Status Board

Thank you for your patience!

Before the error happened, I was…
[Replace this text.]

Error message (don't change this)
Anki 24.11 (87ccd24e)  (ao)
Python 3.9.18 Qt 6.6.2 PyQt 6.6.1
Platform: macOS-15.3.1-x86_64-i386-64bit

Traceback (most recent call last):

  File "aqt.taskman", line 144, in _on_closures_pending

  File "aqt.taskman", line 88, in <lambda>

  File "aqt.operations", line 253, in wrapped_done

  File "/Users/amchesla11/Library/Application Support/Anki2/addons21/1322529746/gui/reviewer.py", line 499, in on_failure
    raise exception

  File "concurrent.futures.thread", line 58, in run

  File "aqt.operations", line 243, in wrapped_op

  File "/Users/amchesla11/Library/Application Support/Anki2/addons21/1322529746/gui/reviewer.py", line 489, in fetch_has_reviewer_extension_access
    return client.has_reviewer_extension_access()

  File "/Users/amchesla11/Library/Application Support/Anki2/addons21/1322529746/ankihub_client/ankihub_client.py", line 1297, in has_reviewer_extension_access
    data = self.get_user_details()

  File "/Users/amchesla11/Library/Application Support/Anki2/addons21/1322529746/ankihub_client/ankihub_client.py", line 1265, in get_user_details
    raise AnkiHubHTTPError(response)

1322529746.ankihub_client.ankihub_client.AnkiHubHTTPError: AnkiHub request error: 500 Internal Server Error

Sentry link (for developers)

Hello,

Thank you for reporting this error.

Our developers have been notified and are working on a fix.

We’ll let you know here when it has been resolved: 📝 AnkiHub Update & Status Board

Thank you for your patience!

Before the error happened, I was…
Moving cards to another deck

Error message (don't change this)
Anki 24.11 (87ccd24e)  (ao)
Python 3.9.18 Qt 6.6.2 PyQt 6.6.1
Platform: macOS-14.6-arm64-arm-64bit

Traceback (most recent call last):

  File "aqt.taskman", line 144, in _on_closures_pending

  File "/Users/eshashah/Library/Application Support/Anki2/addons21/1322529746/gui/auto_sync.py", line 99, in sync_with_ankiweb
    future.result()

  File "concurrent.futures._base", line 439, in result

  File "concurrent.futures._base", line 391, in __get_result

  File "/Users/eshashah/Library/Application Support/Anki2/addons21/1322529746/gui/operations/utils.py", line 39, in wrapper
    return func(*args, **kwargs)

  File "/Users/eshashah/Library/Application Support/Anki2/addons21/1322529746/gui/operations/ankihub_sync.py", line 76, in _sync_with_ankihub_inner
    subscribed_decks = client.get_deck_subscriptions()

  File "/Users/eshashah/Library/Application Support/Anki2/addons21/1322529746/ankihub_client/ankihub_client.py", line 615, in get_deck_subscriptions
    raise AnkiHubHTTPError(response)

1322529746.ankihub_client.ankihub_client.AnkiHubHTTPError: AnkiHub request error: 500 Internal Server Error

Sentry link (for developers)

Hello,

Thank you for reporting this error.

Our developers have been notified and are working on a fix.

We’ll let you know here when it has been resolved: :memo: AnkiHub Update & Status Board

Thank you for your patience!

Before the error happened, I was…
[Replace this text.]

Error message (don't change this)
Anki 24.11 (87ccd24e)  (ao)
Python 3.9.18 Qt 6.6.2 PyQt 6.6.1
Platform: macOS-15.3.1-arm64-arm-64bit

Traceback (most recent call last):

  File "aqt.taskman", line 144, in _on_closures_pending

  File "/Users/youngjunpark/Library/Application Support/Anki2/addons21/1322529746/gui/auto_sync.py", line 99, in sync_with_ankiweb
    future.result()

  File "concurrent.futures._base", line 439, in result

  File "concurrent.futures._base", line 391, in __get_result

  File "/Users/youngjunpark/Library/Application Support/Anki2/addons21/1322529746/gui/operations/utils.py", line 39, in wrapper
    return func(*args, **kwargs)

  File "/Users/youngjunpark/Library/Application Support/Anki2/addons21/1322529746/gui/operations/ankihub_sync.py", line 76, in _sync_with_ankihub_inner
    subscribed_decks = client.get_deck_subscriptions()

  File "/Users/youngjunpark/Library/Application Support/Anki2/addons21/1322529746/ankihub_client/ankihub_client.py", line 615, in get_deck_subscriptions
    raise AnkiHubHTTPError(response)

1322529746.ankihub_client.ankihub_client.AnkiHubHTTPError: AnkiHub request error: 500 Internal Server Error

Sentry link (for developers)

Hello,

Thank you for reporting this error.

Our developers have been notified and are working on a fix.

We’ll let you know here when it has been resolved: 📝 AnkiHub Update & Status Board

Thank you for your patience!

Before the error happened, I was…
trying to sync but it has been unable to sync

Error message (don't change this)
Anki 25.02 (038d85b1)  (ao)
Python 3.9.18 Qt 6.6.2 PyQt 6.6.1
Platform: macOS-15.3.1-arm64-arm-64bit

Traceback (most recent call last):

  File "aqt.taskman", line 144, in _on_closures_pending

  File "/Users/deepsheth/Library/Application Support/Anki2/addons21/1322529746/gui/auto_sync.py", line 99, in sync_with_ankiweb
    future.result()

  File "concurrent.futures._base", line 439, in result

  File "concurrent.futures._base", line 391, in __get_result

  File "/Users/deepsheth/Library/Application Support/Anki2/addons21/1322529746/gui/operations/utils.py", line 39, in wrapper
    return func(*args, **kwargs)

  File "/Users/deepsheth/Library/Application Support/Anki2/addons21/1322529746/gui/operations/ankihub_sync.py", line 76, in _sync_with_ankihub_inner
    subscribed_decks = client.get_deck_subscriptions()

  File "/Users/deepsheth/Library/Application Support/Anki2/addons21/1322529746/ankihub_client/ankihub_client.py", line 615, in get_deck_subscriptions
    raise AnkiHubHTTPError(response)

1322529746.ankihub_client.ankihub_client.AnkiHubHTTPError: AnkiHub request error: 500 Internal Server Error

Sentry link (for developers)

Hello,

Thank you for reporting this error.

Our developers have been notified and are working on a fix.

We’ll let you know here when it has been resolved: 📝 AnkiHub Update & Status Board

Thank you for your patience!

1 Like

I simply tried to sync my deck. I closed Anki, reopened, and got the same error. It doesn’t seem to affect my ability to review. Just sync.

Error message (don't change this)
Anki 24.11 (87ccd24e)  (ao)
Python 3.9.18 Qt 6.6.2 PyQt 6.6.1
Platform: Windows-10-10.0.26100

Traceback (most recent call last):

  File "aqt.taskman", line 144, in _on_closures_pending

  File "C:\Users\bryan\AppData\Roaming\Anki2\addons21\1322529746\gui\auto_sync.py", line 99, in sync_with_ankiweb
    future.result()

  File "concurrent.futures._base", line 439, in result

  File "concurrent.futures._base", line 391, in __get_result

  File "C:\Users\bryan\AppData\Roaming\Anki2\addons21\1322529746\gui\operations\utils.py", line 39, in wrapper
    return func(*args, **kwargs)

  File "C:\Users\bryan\AppData\Roaming\Anki2\addons21\1322529746\gui\operations\ankihub_sync.py", line 76, in _sync_with_ankihub_inner
    subscribed_decks = client.get_deck_subscriptions()

  File "C:\Users\bryan\AppData\Roaming\Anki2\addons21\1322529746\ankihub_client\ankihub_client.py", line 615, in get_deck_subscriptions
    raise AnkiHubHTTPError(response)

1322529746.ankihub_client.ankihub_client.AnkiHubHTTPError: AnkiHub request error: 500 Internal Server Error

Sentry link (for developers)

Hello,

Thank you for reporting this error.

Our developers have been notified and are working on a fix.

We’ll let you know here when it has been resolved: :memo: AnkiHub Update & Status Board

Thank you for your patience!

**Before the error happened, I was trying to sync.
WHile I think it does sync, I keep on getting the error message
These are the details.
Help would be appreciated.

Anki 24.11 (87ccd24e) (ao)
Python 3.9.18 Qt 6.6.2 PyQt 6.6.1
Platform: macOS-11.7.10-x86_64-i386-64bit

Traceback (most recent call last):

File “aqt.taskman”, line 144, in _on_closures_pending

File “/Users/gimjiseob/Library/Application Support/Anki2/addons21/1322529746/gui/auto_sync.py”, line 99, in sync_with_ankiweb
future.result()

File “concurrent.futures._base”, line 439, in result

File “concurrent.futures._base”, line 391, in __get_result

File “/Users/gimjiseob/Library/Application Support/Anki2/addons21/1322529746/gui/operations/utils.py”, line 39, in wrapper
return func(*args, **kwargs)

File “/Users/gimjiseob/Library/Application Support/Anki2/addons21/1322529746/gui/operations/ankihub_sync.py”, line 76, in _sync_with_ankihub_inner
subscribed_decks = client.get_deck_subscriptions()

File “/Users/gimjiseob/Library/Application Support/Anki2/addons21/1322529746/ankihub_client/ankihub_client.py”, line 615, in get_deck_subscriptions
raise AnkiHubHTTPError(response)

1322529746.ankihub_client.ankihub_client.AnkiHubHTTPError: AnkiHub request error: 500 Internal Server Error

Error message (don't change this)
Anki 24.11 (87ccd24e)  (ao)
Python 3.9.18 Qt 6.6.2 PyQt 6.6.1
Platform: macOS-11.7.10-x86_64-i386-64bit

Traceback (most recent call last):

  File "aqt.taskman", line 144, in _on_closures_pending

  File "/Users/gimjiseob/Library/Application Support/Anki2/addons21/1322529746/gui/auto_sync.py", line 99, in sync_with_ankiweb
    future.result()

  File "concurrent.futures._base", line 439, in result

  File "concurrent.futures._base", line 391, in __get_result

  File "/Users/gimjiseob/Library/Application Support/Anki2/addons21/1322529746/gui/operations/utils.py", line 39, in wrapper
    return func(*args, **kwargs)

  File "/Users/gimjiseob/Library/Application Support/Anki2/addons21/1322529746/gui/operations/ankihub_sync.py", line 76, in _sync_with_ankihub_inner
    subscribed_decks = client.get_deck_subscriptions()

  File "/Users/gimjiseob/Library/Application Support/Anki2/addons21/1322529746/ankihub_client/ankihub_client.py", line 615, in get_deck_subscriptions
    raise AnkiHubHTTPError(response)

1322529746.ankihub_client.ankihub_client.AnkiHubHTTPError: AnkiHub request error: 500 Internal Server Error

Sentry link (for developers)

Hello,

Thank you for reporting the error.

Our developers have been notified and are working on a fix.

We’ll let you know here when it has been resolved: :memo: AnkiHub Update & Status Board

Thank you for your patience!

Before the error happened, I was…
[Replace this text.]

Error message (don't change this)
Anki 2.1.65 (aa9a734f) Python 3.9.15 Qt 6.5.0 PyQt 6.5.0
Platform: macOS-15.3.1-arm64-arm-64bit
Flags: frz=True ao=True sv=3
Add-ons, last update check: 2025-03-12 15:41:25

Traceback (most recent call last):

  File "aqt.taskman", line 122, in _on_closures_pending

  File "/Users/olalekanbabalola/Library/Application Support/Anki2/addons21/1322529746/gui/auto_sync.py", line 99, in sync_with_ankiweb
    future.result()

  File "concurrent.futures._base", line 439, in result

  File "concurrent.futures._base", line 391, in __get_result

  File "/Users/olalekanbabalola/Library/Application Support/Anki2/addons21/1322529746/gui/operations/utils.py", line 39, in wrapper
    return func(*args, **kwargs)

  File "/Users/olalekanbabalola/Library/Application Support/Anki2/addons21/1322529746/gui/operations/ankihub_sync.py", line 76, in _sync_with_ankihub_inner
    subscribed_decks = client.get_deck_subscriptions()

  File "/Users/olalekanbabalola/Library/Application Support/Anki2/addons21/1322529746/ankihub_client/ankihub_client.py", line 615, in get_deck_subscriptions
    raise AnkiHubHTTPError(response)

1322529746.ankihub_client.ankihub_client.AnkiHubHTTPError: AnkiHub request error: 500 Internal Server Error

Sentry link (for developers)

Hello,

Thank you for reporting this error.

Our developers have been notified and are working on a fix.

We’ll let you know here when it has been resolved: 📝 AnkiHub Update & Status Board

Thank you for your patience!

Before the error happened, I was…
[Replace this text.]

Error message (don't change this)
Anki 24.11 (87ccd24e)  (ao)
Python 3.9.18 Qt 6.6.2 PyQt 6.6.1
Platform: macOS-15.1.1-arm64-arm-64bit

Traceback (most recent call last):

  File "aqt.taskman", line 144, in _on_closures_pending

  File "/Users/haryounglee/Library/Application Support/Anki2/addons21/1322529746/gui/menu.py", line 334, in on_done
    future.result()

  File "concurrent.futures._base", line 439, in result

  File "concurrent.futures._base", line 391, in __get_result

  File "/Users/haryounglee/Library/Application Support/Anki2/addons21/1322529746/gui/operations/utils.py", line 39, in wrapper
    return func(*args, **kwargs)

  File "/Users/haryounglee/Library/Application Support/Anki2/addons21/1322529746/gui/operations/ankihub_sync.py", line 76, in _sync_with_ankihub_inner
    subscribed_decks = client.get_deck_subscriptions()

  File "/Users/haryounglee/Library/Application Support/Anki2/addons21/1322529746/ankihub_client/ankihub_client.py", line 615, in get_deck_subscriptions
    raise AnkiHubHTTPError(response)

1322529746.ankihub_client.ankihub_client.AnkiHubHTTPError: AnkiHub request error: 500 Internal Server Error

Sentry link (for developers)

Before the error happened, I was…
[Replace this text.]

Error message (don't change this)
Anki 25.02 (038d85b1)  (ao)
Python 3.9.18 Qt 6.6.2 PyQt 6.6.1
Platform: Windows-10-10.0.19041

Traceback (most recent call last):

  File "aqt.taskman", line 144, in _on_closures_pending

  File "C:\Users\Chave\AppData\Roaming\Anki2\addons21\1322529746\gui\auto_sync.py", line 99, in sync_with_ankiweb
    future.result()

  File "concurrent.futures._base", line 439, in result

  File "concurrent.futures._base", line 391, in __get_result

  File "C:\Users\Chave\AppData\Roaming\Anki2\addons21\1322529746\gui\operations\utils.py", line 39, in wrapper
    return func(*args, **kwargs)

  File "C:\Users\Chave\AppData\Roaming\Anki2\addons21\1322529746\gui\operations\ankihub_sync.py", line 76, in _sync_with_ankihub_inner
    subscribed_decks = client.get_deck_subscriptions()

  File "C:\Users\Chave\AppData\Roaming\Anki2\addons21\1322529746\ankihub_client\ankihub_client.py", line 615, in get_deck_subscriptions
    raise AnkiHubHTTPError(response)

1322529746.ankihub_client.ankihub_client.AnkiHubHTTPError: AnkiHub request error: 500 Internal Server Error

Sentry link (for developers)

Add on error

Error message (don't change this)
Anki 25.02 (038d85b1)  (ao)
Python 3.9.18 Qt 6.6.2 PyQt 6.6.1
Platform: macOS-11.7.10-x86_64-i386-64bit

Traceback (most recent call last):

  File "aqt.taskman", line 144, in _on_closures_pending

  File "/Users/donpablo/Library/Application Support/Anki2/addons21/1322529746/gui/auto_sync.py", line 99, in sync_with_ankiweb
    future.result()

  File "concurrent.futures._base", line 439, in result

  File "concurrent.futures._base", line 391, in __get_result

  File "/Users/donpablo/Library/Application Support/Anki2/addons21/1322529746/gui/operations/utils.py", line 39, in wrapper
    return func(*args, **kwargs)

  File "/Users/donpablo/Library/Application Support/Anki2/addons21/1322529746/gui/operations/ankihub_sync.py", line 76, in _sync_with_ankihub_inner
    subscribed_decks = client.get_deck_subscriptions()

  File "/Users/donpablo/Library/Application Support/Anki2/addons21/1322529746/ankihub_client/ankihub_client.py", line 615, in get_deck_subscriptions
    raise AnkiHubHTTPError(response)

1322529746.ankihub_client.ankihub_client.AnkiHubHTTPError: AnkiHub request error: 500 Internal Server Error

Sentry link (for developers)