03/12 Master Bug

🐛 Bug
102

Hello,

Thank you for reporting the error.

Our developers have been notified and are working on a fix.

We’ll let you know here when it has been resolved: AnkiHub Update & Status Board

Thank you for your patience!

103

Before the error happened, I was…
[trying to open the app and it would not open]

Error message (don't change this) 
Anki 25.02 (038d85b1)  (ao)
Python 3.9.18 Qt 6.6.2 PyQt 6.6.1
Platform: Windows-10-10.0.22631

Traceback (most recent call last):

  File "aqt.taskman", line 144, in _on_closures_pending

  File "C:\Users\crown\AppData\Roaming\Anki2\addons21\1322529746\gui\auto_sync.py", line 99, in sync_with_ankiweb
    future.result()

  File "concurrent.futures._base", line 439, in result

  File "concurrent.futures._base", line 391, in __get_result

  File "C:\Users\crown\AppData\Roaming\Anki2\addons21\1322529746\gui\operations\utils.py", line 39, in wrapper
    return func(*args, **kwargs)

  File "C:\Users\crown\AppData\Roaming\Anki2\addons21\1322529746\gui\operations\ankihub_sync.py", line 76, in _sync_with_ankihub_inner
    subscribed_decks = client.get_deck_subscriptions()

  File "C:\Users\crown\AppData\Roaming\Anki2\addons21\1322529746\ankihub_client\ankihub_client.py", line 615, in get_deck_subscriptions
    raise AnkiHubHTTPError(response)

1322529746.ankihub_client.ankihub_client.AnkiHubHTTPError: AnkiHub request error: 500 Internal Server Error

Sentry link (for developers)

104

Hello,

Thank you for reporting the error.

Our developers have been notified and are working on a fix.

We’ll let you know here when it has been resolved: AnkiHub Update & Status Board

Thank you for your patience!

105

Hello,

Thank you for reporting the error.

Our developers have been notified and are working on a fix.

We’ll let you know here when it has been resolved: AnkiHub Update & Status Board

Thank you for your patience!

106

**Before the error happened, I was syncing the data and doing cards.
[Replace this text.]

Error message (don't change this) 
Anki 23.12.1 (1a1d4d54)  (ao)
Python 3.9.15 Qt 6.5.3 PyQt 6.5.3
Platform: macOS-12.6-x86_64-i386-64bit

Traceback (most recent call last):

  File "aqt.taskman", line 142, in _on_closures_pending

  File "/Users/nicolegorbenko/Library/Application Support/Anki2/addons21/1322529746/gui/auto_sync.py", line 99, in sync_with_ankiweb
    future.result()

  File "concurrent.futures._base", line 439, in result

  File "concurrent.futures._base", line 391, in __get_result

  File "/Users/nicolegorbenko/Library/Application Support/Anki2/addons21/1322529746/gui/operations/utils.py", line 39, in wrapper
    return func(*args, **kwargs)

  File "/Users/nicolegorbenko/Library/Application Support/Anki2/addons21/1322529746/gui/operations/ankihub_sync.py", line 76, in _sync_with_ankihub_inner
    subscribed_decks = client.get_deck_subscriptions()

  File "/Users/nicolegorbenko/Library/Application Support/Anki2/addons21/1322529746/ankihub_client/ankihub_client.py", line 615, in get_deck_subscriptions
    raise AnkiHubHTTPError(response)

1322529746.ankihub_client.ankihub_client.AnkiHubHTTPError: AnkiHub request error: 500 Internal Server Error

Sentry link (for developers)

107

Hello,

Thank you for reporting the error.

Our developers have been notified and are working on a fix.

We’ll let you know here when it has been resolved: AnkiHub Update & Status Board

Thank you for your patience!

108

Before the error happened, I was closing the app. Also appears when opening.

Error message (don't change this) 
Anki 24.11 (87ccd24e)  (ao)
Python 3.9.18 Qt 6.6.2 PyQt 6.6.1
Platform: Windows-10-10.0.22631

Traceback (most recent call last):

  File "aqt.taskman", line 144, in _on_closures_pending

  File "C:\Users\andre\AppData\Roaming\Anki2\addons21\1322529746\gui\auto_sync.py", line 99, in sync_with_ankiweb
    future.result()

  File "concurrent.futures._base", line 439, in result

  File "concurrent.futures._base", line 391, in __get_result

  File "C:\Users\andre\AppData\Roaming\Anki2\addons21\1322529746\gui\operations\utils.py", line 39, in wrapper
    return func(*args, **kwargs)

  File "C:\Users\andre\AppData\Roaming\Anki2\addons21\1322529746\gui\operations\ankihub_sync.py", line 76, in _sync_with_ankihub_inner
    subscribed_decks = client.get_deck_subscriptions()

  File "C:\Users\andre\AppData\Roaming\Anki2\addons21\1322529746\ankihub_client\ankihub_client.py", line 615, in get_deck_subscriptions
    raise AnkiHubHTTPError(response)

1322529746.ankihub_client.ankihub_client.AnkiHubHTTPError: AnkiHub request error: 500 Internal Server Error

Sentry link (for developers)

109

Hello,

Thank you for reporting the error.

Our developers have been notified and are working on a fix.

We’ll let you know here when it has been resolved: :memo: AnkiHub Update & Status Board

Thank you for your patience!

110

**Before the error happened, I was just syncing the anki deck to online.

Error message (don't change this) 
Anki 25.01 (7ba143ba)  (ao)
Python 3.9.18 Qt 6.8.1 PyQt 6.8.0
Platform: Windows-10-10.0.26100

Traceback (most recent call last):

  File "aqt.taskman", line 144, in _on_closures_pending

  File "C:\Users\Owner\AppData\Roaming\Anki2\addons21\1322529746\gui\auto_sync.py", line 99, in sync_with_ankiweb
    future.result()

  File "concurrent.futures._base", line 439, in result

  File "concurrent.futures._base", line 391, in __get_result

  File "C:\Users\Owner\AppData\Roaming\Anki2\addons21\1322529746\gui\operations\utils.py", line 39, in wrapper
    return func(*args, **kwargs)

  File "C:\Users\Owner\AppData\Roaming\Anki2\addons21\1322529746\gui\operations\ankihub_sync.py", line 76, in _sync_with_ankihub_inner
    subscribed_decks = client.get_deck_subscriptions()

  File "C:\Users\Owner\AppData\Roaming\Anki2\addons21\1322529746\ankihub_client\ankihub_client.py", line 615, in get_deck_subscriptions
    raise AnkiHubHTTPError(response)

1322529746.ankihub_client.ankihub_client.AnkiHubHTTPError: AnkiHub request error: 500 Internal Server Error

Sentry link (for developers)

111

Hello,

Thank you for reporting the error.

Our developers have been notified and are working on a fix.

We’ll let you know here when it has been resolved: AnkiHub Update & Status Board

Thank you for your patience!

112

**Before the error happened, I was… trying to sync my anki.

Error message (don't change this) 
Anki 24.11 (87ccd24e)  (ao)
Python 3.9.18 Qt 6.6.2 PyQt 6.6.1
Platform: macOS-15.1.1-x86_64-i386-64bit

Traceback (most recent call last):

  File "aqt.taskman", line 144, in _on_closures_pending

  File "/Users/MadsNelson/Library/Application Support/Anki2/addons21/1322529746/gui/auto_sync.py", line 99, in sync_with_ankiweb
    future.result()

  File "concurrent.futures._base", line 439, in result

  File "concurrent.futures._base", line 391, in __get_result

  File "/Users/MadsNelson/Library/Application Support/Anki2/addons21/1322529746/gui/operations/utils.py", line 39, in wrapper
    return func(*args, **kwargs)

  File "/Users/MadsNelson/Library/Application Support/Anki2/addons21/1322529746/gui/operations/ankihub_sync.py", line 76, in _sync_with_ankihub_inner
    subscribed_decks = client.get_deck_subscriptions()

  File "/Users/MadsNelson/Library/Application Support/Anki2/addons21/1322529746/ankihub_client/ankihub_client.py", line 615, in get_deck_subscriptions
    raise AnkiHubHTTPError(response)

1322529746.ankihub_client.ankihub_client.AnkiHubHTTPError: AnkiHub request error: 500 Internal Server Error

Sentry link (for developers)

113

Hello,

Thank you for reporting the error.

Our developers have been notified and are working on a fix.

We’ll let you know here when it has been resolved: :memo: AnkiHub Update & Status Board

Thank you for your patience!

114

Before the error happened, I was…
[Replace this text.]

Error message (don't change this) 
Anki 24.11 (87ccd24e)  (ao)
Python 3.9.18 Qt 6.6.2 PyQt 6.6.1
Platform: macOS-13.6.9-arm64-arm-64bit

Traceback (most recent call last):

  File "aqt.taskman", line 144, in _on_closures_pending

  File "/Users/kathrynsilberstein/Library/Application Support/Anki2/addons21/1322529746/gui/auto_sync.py", line 99, in sync_with_ankiweb
    future.result()

  File "concurrent.futures._base", line 439, in result

  File "concurrent.futures._base", line 391, in __get_result

  File "/Users/kathrynsilberstein/Library/Application Support/Anki2/addons21/1322529746/gui/operations/utils.py", line 39, in wrapper
    return func(*args, **kwargs)

  File "/Users/kathrynsilberstein/Library/Application Support/Anki2/addons21/1322529746/gui/operations/ankihub_sync.py", line 76, in _sync_with_ankihub_inner
    subscribed_decks = client.get_deck_subscriptions()

  File "/Users/kathrynsilberstein/Library/Application Support/Anki2/addons21/1322529746/ankihub_client/ankihub_client.py", line 615, in get_deck_subscriptions
    raise AnkiHubHTTPError(response)

1322529746.ankihub_client.ankihub_client.AnkiHubHTTPError: AnkiHub request error: 500 Internal Server Error

Sentry link (for developers)

115

Hello,

Thank you for reporting the error.

Our developers have been notified and are working on a fix.

We’ll let you know here when it has been resolved: :memo: AnkiHub Update & Status Board

Thank you for your patience!

116

Before the error happened, I was…
I had just opened my anki app.

Error message (don't change this) 
Anki 24.11 (87ccd24e)  (ao)
Python 3.9.18 Qt 6.6.2 PyQt 6.6.1
Platform: Windows-10-10.0.26100

Traceback (most recent call last):

  File "aqt.taskman", line 144, in _on_closures_pending

  File "C:\Users\felip\AppData\Roaming\Anki2\addons21\1322529746\gui\auto_sync.py", line 99, in sync_with_ankiweb
    future.result()

  File "concurrent.futures._base", line 439, in result

  File "concurrent.futures._base", line 391, in __get_result

  File "C:\Users\felip\AppData\Roaming\Anki2\addons21\1322529746\gui\operations\utils.py", line 39, in wrapper
    return func(*args, **kwargs)

  File "C:\Users\felip\AppData\Roaming\Anki2\addons21\1322529746\gui\operations\ankihub_sync.py", line 76, in _sync_with_ankihub_inner
    subscribed_decks = client.get_deck_subscriptions()

  File "C:\Users\felip\AppData\Roaming\Anki2\addons21\1322529746\ankihub_client\ankihub_client.py", line 615, in get_deck_subscriptions
    raise AnkiHubHTTPError(response)

1322529746.ankihub_client.ankihub_client.AnkiHubHTTPError: AnkiHub request error: 500 Internal Server Error

Sentry link (for developers)

117

Hello,

Thank you for reporting the error.

Our developers have been notified and are working on a fix.

We’ll let you know here when it has been resolved: :memo: AnkiHub Update & Status Board

Thank you for your patience!

118

Before the error happened, I was…
[syncing my cards after finishing a deck.]

Error message (don't change this) 
Anki 24.11 (87ccd24e)  (ao)
Python 3.9.18 Qt 6.6.2 PyQt 6.6.1
Platform: macOS-15.3.1-arm64-arm-64bit

Traceback (most recent call last):

  File "aqt.taskman", line 144, in _on_closures_pending

  File "/Users/jennifershearer/Library/Application Support/Anki2/addons21/1322529746/gui/auto_sync.py", line 99, in sync_with_ankiweb
    future.result()

  File "concurrent.futures._base", line 439, in result

  File "concurrent.futures._base", line 391, in __get_result

  File "/Users/jennifershearer/Library/Application Support/Anki2/addons21/1322529746/gui/operations/utils.py", line 39, in wrapper
    return func(*args, **kwargs)

  File "/Users/jennifershearer/Library/Application Support/Anki2/addons21/1322529746/gui/operations/ankihub_sync.py", line 76, in _sync_with_ankihub_inner
    subscribed_decks = client.get_deck_subscriptions()

  File "/Users/jennifershearer/Library/Application Support/Anki2/addons21/1322529746/ankihub_client/ankihub_client.py", line 615, in get_deck_subscriptions
    raise AnkiHubHTTPError(response)

1322529746.ankihub_client.ankihub_client.AnkiHubHTTPError: AnkiHub request error: 500 Internal Server Error

Sentry link (for developers)

119

Hello,

Thank you for reporting the error.

Our developers have been notified and are working on a fix.

We’ll let you know here when it has been resolved: :memo: AnkiHub Update & Status Board

Thank you for your patience!

120

Before the error happened, I was…
opening the app and it was syncing

Error message (don't change this) 
Anki 24.11 (87ccd24e)  (ao)
Python 3.9.18 Qt 6.6.2 PyQt 6.6.1
Platform: macOS-14.6.1-x86_64-i386-64bit

Traceback (most recent call last):

  File "aqt.taskman", line 144, in _on_closures_pending

  File "/Users/mayakarkare/Library/Application Support/Anki2/addons21/1322529746/gui/auto_sync.py", line 99, in sync_with_ankiweb
    future.result()

  File "concurrent.futures._base", line 439, in result

  File "concurrent.futures._base", line 391, in __get_result

  File "/Users/mayakarkare/Library/Application Support/Anki2/addons21/1322529746/gui/operations/utils.py", line 39, in wrapper
    return func(*args, **kwargs)

  File "/Users/mayakarkare/Library/Application Support/Anki2/addons21/1322529746/gui/operations/ankihub_sync.py", line 76, in _sync_with_ankihub_inner
    subscribed_decks = client.get_deck_subscriptions()

  File "/Users/mayakarkare/Library/Application Support/Anki2/addons21/1322529746/ankihub_client/ankihub_client.py", line 615, in get_deck_subscriptions
    raise AnkiHubHTTPError(response)

1322529746.ankihub_client.ankihub_client.AnkiHubHTTPError: AnkiHub request error: 500 Internal Server Error

Sentry link (for developers)

121

Hello,

Thank you for reporting the error.

Our developers have been notified and are working on a fix.

We’ll let you know here when it has been resolved: :memo: AnkiHub Update & Status Board

Thank you for your patience!