Add on error report

🐛 Bug
1

Before the error happened, I was…

Just completing the last card in a deck and exited to resync.
Error message (don't change this) 
Anki 25.09.2 (3890e12c) (ao)
Python 3.13.5 Qt 6.9.1 PyQt 6.9.1
Platform: Windows-11-10.0.26200-SP0

Traceback (most recent call last):

  File "C:\Users\jdm20\AppData\Local\AnkiProgramFiles\.venv\Lib\site-packages\aqt\taskman.py", line 152, in raise_exception
    raise exception

  File "C:\Users\jdm20\AppData\Local\AnkiProgramFiles\.venv\Lib\site-packages\aqt\taskman.py", line 148, in _on_closures_pending
    closure()
    ~~~~~~~^^

  File "C:\Users\jdm20\AppData\Local\AnkiProgramFiles\.venv\Lib\site-packages\aqt\taskman.py", line 88, in <lambda>
    lambda future: self.run_on_main(lambda: on_done(future))
                                            ~~~~~~~^^^^^^^^

  File "C:\Users\jdm20\AppData\Local\AnkiProgramFiles\.venv\Lib\site-packages\aqt\taskman.py", line 111, in wrapped_done
    on_done(fut)
    ~~~~~~~^^^^^

  File "C:\Users\jdm20\AppData\Local\AnkiProgramFiles\.venv\Lib\site-packages\aqt\operations\__init__.py", line 253, in wrapped_done
    self._failure(exception)
    ~~~~~~~~~~~~~^^^^^^^^^^^

  File "C:\Users\jdm20\AppData\Roaming\Anki2\addons21\1322529746\gui\operations\ankihub_sync.py", line 143, in <lambda>
    .failure(lambda e: on_done(future_with_exception(e)))
                       ~~~~~~~^^^^^^^^^^^^^^^^^^^^^^^^^^

  File "C:\Users\jdm20\AppData\Roaming\Anki2\addons21\1322529746\gui\auto_sync.py", line 100, in sync_with_ankiweb
    future.result()
    ~~~~~~~~~~~~~^^

  File "C:\Users\jdm20\AppData\Local\AnkiProgramFiles\python\cpython-3.13.5-windows-x86_64-none\Lib\concurrent\futures\_base.py", line 449, in result
    return self.__get_result()
           ~~~~~~~~~~~~~~~~~^^

  File "C:\Users\jdm20\AppData\Local\AnkiProgramFiles\python\cpython-3.13.5-windows-x86_64-none\Lib\concurrent\futures\_base.py", line 401, in __get_result
    raise self._exception

  File "C:\Users\jdm20\AppData\Local\AnkiProgramFiles\python\cpython-3.13.5-windows-x86_64-none\Lib\concurrent\futures\thread.py", line 59, in run
    result = self.fn(*self.args, **self.kwargs)

  File "C:\Users\jdm20\AppData\Local\AnkiProgramFiles\.venv\Lib\site-packages\aqt\operations\__init__.py", line 243, in wrapped_op
    return self._op(mw.col)
           ~~~~~~~~^^^^^^^^

  File "C:\Users\jdm20\AppData\Roaming\Anki2\addons21\1322529746\gui\operations\ankihub_sync.py", line 139, in <lambda>
    op=lambda _: get_subscriptions_and_clean_up(),
                 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~^^

  File "C:\Users\jdm20\AppData\Roaming\Anki2\addons21\1322529746\gui\operations\ankihub_sync.py", line 126, in get_subscriptions_and_clean_up
    subscribed_decks = client.get_deck_subscriptions()

  File "C:\Users\jdm20\AppData\Roaming\Anki2\addons21\1322529746\ankihub_client\ankihub_client.py", line 694, in get_deck_subscriptions
    raise AnkiHubHTTPError(response)

1322529746.ankihub_client.ankihub_client.AnkiHubHTTPError: AnkiHub request error: 502 Bad Gateway
<html>
<head><title>502 Bad Gateway</title></head>
<body>
<center><h1>502 Bad Gateway</h1></center>
</body>
</html>

Sentry link (for developers)

2

Hello,

This is just a temporary server issue. Everything should be back to normal soon!

Please restart Anki and let us know if you continue to experience this issue! :blush:

3

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