Addon not updating

🐛 Bug
1

Before the error happened, I was…
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Error message (don't change this) 
Anki 25.07.5 (7172b2d2) (ao)
Python 3.13.5 Qt 6.9.1 PyQt 6.9.1
Platform: Windows-11-10.0.26200-SP0

Traceback (most recent call last):

  File "C:\Users\sahaj\AppData\Local\AnkiProgramFiles\.venv\Lib\site-packages\aqt\taskman.py", line 152, in raise_exception
    raise exception

  File "C:\Users\sahaj\AppData\Local\AnkiProgramFiles\.venv\Lib\site-packages\aqt\taskman.py", line 148, in _on_closures_pending
    closure()
    ~~~~~~~^^

  File "C:\Users\sahaj\AppData\Local\AnkiProgramFiles\.venv\Lib\site-packages\aqt\taskman.py", line 88, in <lambda>
    lambda future: self.run_on_main(lambda: on_done(future))
                                            ~~~~~~~^^^^^^^^

  File "C:\Users\sahaj\AppData\Local\AnkiProgramFiles\.venv\Lib\site-packages\decorator.py", line 235, in fun
    return caller(func, *(extras + args), **kw)

  File "C:\Users\sahaj\AppData\Local\AnkiProgramFiles\.venv\Lib\site-packages\anki\hooks.py", line 91, in decorator_wrapper
    return repl(*args, **kwargs)

  File "C:\Users\sahaj\AppData\Local\AnkiProgramFiles\.venv\Lib\site-packages\anki\hooks.py", line 88, in repl
    return new(_old=old, *args, **kwargs)

  File "C:\Users\sahaj\AppData\Roaming\Anki2\addons21\1322529746\gui\addons.py", line 35, in _check_future_for_exceptions
    _old(*args, **kwargs)
    ~~~~^^^^^^^^^^^^^^^^^

  File "C:\Users\sahaj\AppData\Local\AnkiProgramFiles\.venv\Lib\site-packages\aqt\addons.py", line 1276, in _download_done
    future.result()
    ~~~~~~~~~~~~~^^

  File "C:\Users\sahaj\AppData\Local\AnkiProgramFiles\python\cpython-3.13.5-windows-x86_64-none\Lib\concurrent\futures\_base.py", line 449, in result
    return self.__get_result()
           ~~~~~~~~~~~~~~~~~^^

  File "C:\Users\sahaj\AppData\Local\AnkiProgramFiles\python\cpython-3.13.5-windows-x86_64-none\Lib\concurrent\futures\_base.py", line 401, in __get_result
    raise self._exception

  File "C:\Users\sahaj\AppData\Local\AnkiProgramFiles\python\cpython-3.13.5-windows-x86_64-none\Lib\concurrent\futures\thread.py", line 59, in run
    result = self.fn(*self.args, **self.kwargs)

  File "C:\Users\sahaj\AppData\Local\AnkiProgramFiles\.venv\Lib\site-packages\aqt\addons.py", line 1253, in <lambda>
    lambda: self._download_all(force_enable), self._download_done
            ~~~~~~~~~~~~~~~~~~^^^^^^^^^^^^^^

  File "C:\Users\sahaj\AppData\Local\AnkiProgramFiles\.venv\Lib\site-packages\aqt\addons.py", line 1269, in _download_all
    download_and_install_addon(
    ~~~~~~~~~~~~~~~~~~~~~~~~~~^
        self.mgr, self.client, id, force_enable=force_enable
        ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
    )
    ^

  File "C:\Users\sahaj\AppData\Local\AnkiProgramFiles\.venv\Lib\site-packages\aqt\addons.py", line 1214, in download_and_install_addon
    result2 = mgr.install(
        io.BytesIO(result.data), manifest=manifest, force_enable=force_enable
    )

  File "C:\Users\sahaj\AppData\Local\AnkiProgramFiles\.venv\Lib\site-packages\aqt\addons.py", line 474, in install
    self._install(package, zfile)
    ~~~~~~~~~~~~~^^^^^^^^^^^^^^^^

  File "C:\Users\sahaj\AppData\Local\AnkiProgramFiles\.venv\Lib\site-packages\aqt\addons.py", line 498, in _install
    self.backupUserFiles(module)
    ~~~~~~~~~~~~~~~~~~~~^^^^^^^^

  File "C:\Users\sahaj\AppData\Local\AnkiProgramFiles\.venv\Lib\site-packages\aqt\addons.py", line 745, in backupUserFiles
    os.rename(p, self._userFilesBackupPath())
    ~~~~~~~~~^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

PermissionError: [WinError 5] Access is denied: 'C:\\Users\\sahaj\\AppData\\Roaming\\Anki2\\addons21\\1468920185\\user_files' -> 'C:\\Users\\sahaj\\AppData\\Roaming\\Anki2\\addons21\\files_backup'

Sentry link (for developers)

2

Hello,

This error comes from the Anki Terminator V2 add-on: https://ankiweb.net/shared/info/1468920185

You can work around it by reinstalling the add-on.

Please also try this solution from the creator of the add-on: Anki Terminator V2 error on update - #3 by shigeyuki

Let me know if you need help with anything else! :blush:

1 Like
3

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