Ankhub error on sync

Before the error happened, I was…
reviewed a few cards and initiated a sync. then anki showed a spinning mouse wheel and popped out the error.

Error message (don't change this)
Anki 24.04.1 (ccd9ca1a)  (ao)
Python 3.9.18 Qt 6.6.2 PyQt 6.6.1
Platform: macOS-12.6.8-arm64-arm-64bit

Traceback (most recent call last):

  File "/Users/kushman/Library/Application Support/Anki2/addons21/1322529746/ankihub_client/ankihub_client.py", line 255, in _send_request_with_retry
    response = self._send_request_with_retry_inner(

  File "/Users/kushman/Library/Application Support/Anki2/addons21/1322529746/lib/tenacity/__init__.py", line 289, in wrapped_f
    return self(f, *args, **kw)

  File "/Users/kushman/Library/Application Support/Anki2/addons21/1322529746/lib/tenacity/__init__.py", line 379, in __call__
    do = self.iter(retry_state=retry_state)

  File "/Users/kushman/Library/Application Support/Anki2/addons21/1322529746/lib/tenacity/__init__.py", line 326, in iter
    raise retry_exc from fut.exception()

tenacity.RetryError: RetryError[<Future at 0x123d49df0 state=finished raised ReadTimeout>]


During handling of the above exception, another exception occurred:


Traceback (most recent call last):

  File "/Users/kushman/Library/Application Support/Anki2/addons21/1322529746/ankihub_client/ankihub_client.py", line 263, in _send_request_with_retry
    response = last_attempt.result()

  File "concurrent.futures._base", line 439, in result

  File "concurrent.futures._base", line 391, in __get_result

  File "/Users/kushman/Library/Application Support/Anki2/addons21/1322529746/lib/tenacity/__init__.py", line 382, in __call__
    result = fn(*args, **kwargs)

  File "/Users/kushman/Library/Application Support/Anki2/addons21/1322529746/ankihub_client/ankihub_client.py", line 276, in _send_request_with_retry_inner
    return self.thread_local_session.get().send(

  File "requests.sessions", line 703, in send

  File "requests.adapters", line 532, in send

requests.exceptions.ReadTimeout: HTTPSConnectionPool(host='app.ankihub.net', port=443): Read timed out. (read timeout=20)


The above exception was the direct cause of the following exception:


Traceback (most recent call last):

  File "aqt.taskman", line 142, in _on_closures_pending

  File "/Users/kushman/Library/Application Support/Anki2/addons21/1322529746/gui/auto_sync.py", line 99, in sync_with_ankiweb
    future.result()

  File "concurrent.futures._base", line 439, in result

  File "concurrent.futures._base", line 391, in __get_result

  File "/Users/kushman/Library/Application Support/Anki2/addons21/1322529746/gui/operations/utils.py", line 39, in wrapper
    return func(*args, **kwargs)

  File "/Users/kushman/Library/Application Support/Anki2/addons21/1322529746/gui/operations/ankihub_sync.py", line 75, in _sync_with_ankihub_inner
    subscribed_decks = client.get_deck_subscriptions()

  File "/Users/kushman/Library/Application Support/Anki2/addons21/1322529746/ankihub_client/ankihub_client.py", line 612, in get_deck_subscriptions
    response = self._send_request("GET", API.ANKIHUB, "/decks/subscriptions/")

  File "/Users/kushman/Library/Application Support/Anki2/addons21/1322529746/ankihub_client/ankihub_client.py", line 237, in _send_request
    response = self._send_request_with_retry(

  File "/Users/kushman/Library/Application Support/Anki2/addons21/1322529746/ankihub_client/ankihub_client.py", line 265, in _send_request_with_retry
    raise AnkiHubRequestException(e) from e

1322529746.ankihub_client.ankihub_client.AnkiHubRequestException: AnkiHub request exception: HTTPSConnectionPool(host='app.ankihub.net', port=443): Read timed out. (read timeout=20)

Sentry link (for developers)

3 Likes

Looks like it’s temporary connection/server issue.

This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.