Anki hub sync error

Before the error happened, I was syncing

Error message (don't change this)
Anki 25.02.6 (6381f184)  (ao)
Python 3.9.18 Qt 6.6.2 PyQt 6.6.1
Platform: macOS-15.5-arm64-arm-64bit

Traceback (most recent call last):

  File "aqt.taskman", line 144, in _on_closures_pending

  File "aqt.taskman", line 88, in <lambda>

  File "aqt.taskman", line 108, in wrapped_done

  File "aqt.operations", line 253, in wrapped_done

  File "/Users/danielsanmuganathan/Library/Application Support/Anki2/addons21/1322529746/gui/operations/ankihub_sync.py", line 151, in on_failure
    on_done(future_with_exception(exception))

  File "/Users/danielsanmuganathan/Library/Application Support/Anki2/addons21/1322529746/gui/auto_sync.py", line 100, in sync_with_ankiweb
    future.result()

  File "concurrent.futures._base", line 439, in result

  File "concurrent.futures._base", line 391, in __get_result

  File "concurrent.futures.thread", line 58, in run

  File "aqt.operations", line 243, in wrapped_op

  File "/Users/danielsanmuganathan/Library/Application Support/Anki2/addons21/1322529746/gui/operations/ankihub_sync.py", line 140, in <lambda>
    op=lambda _: ah_deck_updater.update_decks_and_media(

  File "/Users/danielsanmuganathan/Library/Application Support/Anki2/addons21/1322529746/gui/deck_updater.py", line 65, in update_decks_and_media
    self._update_decks(ah_dids)

  File "/Users/danielsanmuganathan/Library/Application Support/Anki2/addons21/1322529746/gui/deck_updater.py", line 95, in _update_decks
    raise e

  File "/Users/danielsanmuganathan/Library/Application Support/Anki2/addons21/1322529746/gui/deck_updater.py", line 88, in _update_decks
    should_continue = self._update_single_deck(ah_did)

  File "/Users/danielsanmuganathan/Library/Application Support/Anki2/addons21/1322529746/gui/deck_updater.py", line 100, in _update_single_deck
    self._update_deck_config(ankihub_did)

  File "/Users/danielsanmuganathan/Library/Application Support/Anki2/addons21/1322529746/gui/deck_updater.py", line 116, in _update_deck_config
    deck = self._client.get_deck_by_id(ankihub_did)

  File "/Users/danielsanmuganathan/Library/Application Support/Anki2/addons21/1322529746/ankihub_client/ankihub_client.py", line 860, in get_deck_by_id
    raise AnkiHubHTTPError(response)

1322529746.ankihub_client.ankihub_client.AnkiHubHTTPError: AnkiHub request error: 502 Bad Gateway

Sentry link (for developers)

It is likely just a temporary server issue. Please restart Anki and see if the error persists.

Let us know if you need help with anything else. :blush:

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