**Before the error happened, I was trying to sync Anki deck (updates). The message is “You have new decks to install” after this shows “Oh no. An AnkiHub add-on error has ocurred”
Error message (don't change this)
Anki 24.11 (87ccd24e) (ao)
Python 3.9.18 Qt 6.6.2 PyQt 6.6.1
Platform: Windows-10-10.0.19041
Traceback (most recent call last):
File "C:\Users\Samsung\AppData\Roaming\Anki2\addons21\1322529746\ankihub_client\ankihub_client.py", line 256, in _send_request_with_retry
response = self._send_request_with_retry_inner(
File "C:\Users\Samsung\AppData\Roaming\Anki2\addons21\1322529746\lib\tenacity\__init__.py", line 289, in wrapped_f
return self(f, *args, **kw)
File "C:\Users\Samsung\AppData\Roaming\Anki2\addons21\1322529746\lib\tenacity\__init__.py", line 379, in __call__
do = self.iter(retry_state=retry_state)
File "C:\Users\Samsung\AppData\Roaming\Anki2\addons21\1322529746\lib\tenacity\__init__.py", line 326, in iter
raise retry_exc from fut.exception()
tenacity.RetryError: RetryError[<Future at 0x20b5ac1feb0 state=finished raised SSLError>]
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "C:\Users\Samsung\AppData\Roaming\Anki2\addons21\1322529746\ankihub_client\ankihub_client.py", line 264, in _send_request_with_retry
response = last_attempt.result()
File "concurrent.futures._base", line 439, in result
File "concurrent.futures._base", line 391, in __get_result
File "C:\Users\Samsung\AppData\Roaming\Anki2\addons21\1322529746\lib\tenacity\__init__.py", line 382, in __call__
result = fn(*args, **kwargs)
File "C:\Users\Samsung\AppData\Roaming\Anki2\addons21\1322529746\ankihub_client\ankihub_client.py", line 277, in _send_request_with_retry_inner
return self.thread_local_session.get().send(
File "requests.sessions", line 703, in send
File "requests.adapters", line 698, in send
requests.exceptions.SSLError: HTTPSConnectionPool(host='ankihub.s3.amazonaws.com', port=443): Max retries exceeded with url: /deck_2fb041b2-1c29-4a81-a51a-31ee822984c8_notes.csv.gz?response-content-disposition=attachment&AWSAccessKeyId=AKIASSGURO7AU2A7QZOX&Signature=MSlmTDOnSNXAwxgPpYx%2B%2Brof3%2Bc%3D&Expires=1739374547 (Caused by SSLError(SSLCertVerificationError(1, '[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: unable to get local issuer certificate (_ssl.c:1129)')))
The above exception was the direct cause of the following exception:
Traceback (most recent call last):
File "C:\Users\Samsung\AppData\Roaming\Anki2\addons21\1322529746\gui\operations\deck_installation.py", line 168, in _download_and_install_decks_inner
_download_and_install_single_deck(
File "C:\Users\Samsung\AppData\Roaming\Anki2\addons21\1322529746\gui\operations\deck_installation.py", line 197, in _download_and_install_single_deck
notes_data: List[NoteInfo] = AnkiHubClient().download_deck(
File "C:\Users\Samsung\AppData\Roaming\Anki2\addons21\1322529746\ankihub_client\ankihub_client.py", line 662, in download_deck
s3_response_content = self._download_with_progress_cb(
File "C:\Users\Samsung\AppData\Roaming\Anki2\addons21\1322529746\ankihub_client\ankihub_client.py", line 690, in _download_with_progress_cb
with self._send_request("GET", API.S3, s3_url_suffix, stream=True) as response:
File "C:\Users\Samsung\AppData\Roaming\Anki2\addons21\1322529746\ankihub_client\ankihub_client.py", line 238, in _send_request
response = self._send_request_with_retry(
File "C:\Users\Samsung\AppData\Roaming\Anki2\addons21\1322529746\ankihub_client\ankihub_client.py", line 266, in _send_request_with_retry
raise AnkiHubRequestException(e) from e
1322529746.ankihub_client.ankihub_client.AnkiHubRequestException: AnkiHub request exception: HTTPSConnectionPool(host='ankihub.s3.amazonaws.com', port=443): Max retries exceeded with url: /deck_2fb041b2-1c29-4a81-a51a-31ee822984c8_notes.csv.gz?response-content-disposition=attachment&AWSAccessKeyId=AKIASSGURO7AU2A7QZOX&Signature=MSlmTDOnSNXAwxgPpYx%2B%2Brof3%2Bc%3D&Expires=1739374547 (Caused by SSLError(SSLCertVerificationError(1, '[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: unable to get local issuer certificate (_ssl.c:1129)')))
The above exception was the direct cause of the following exception:
Traceback (most recent call last):
File "aqt.taskman", line 144, in _on_closures_pending
File "C:\Users\Samsung\AppData\Roaming\Anki2\addons21\1322529746\gui\menu.py", line 334, in on_done
future.result()
File "concurrent.futures._base", line 439, in result
File "concurrent.futures._base", line 391, in __get_result
File "C:\Users\Samsung\AppData\Roaming\Anki2\addons21\1322529746\gui\operations\utils.py", line 39, in wrapper
return func(*args, **kwargs)
File "C:\Users\Samsung\AppData\Roaming\Anki2\addons21\1322529746\gui\operations\ankihub_sync.py", line 97, in _on_new_deck_subscriptions_done
future.result()
File "concurrent.futures._base", line 439, in result
File "concurrent.futures._base", line 391, in __get_result
File "C:\Users\Samsung\AppData\Roaming\Anki2\addons21\1322529746\gui\operations\utils.py", line 39, in wrapper
return func(*args, **kwargs)
File "C:\Users\Samsung\AppData\Roaming\Anki2\addons21\1322529746\gui\operations\deck_installation.py", line 85, in _on_install_done
import_results: List[AnkiHubImportResult] = future.result()
File "concurrent.futures._base", line 439, in result
File "concurrent.futures._base", line 391, in __get_result
File "concurrent.futures.thread", line 58, in run
File "C:\Users\Samsung\AppData\Roaming\Anki2\addons21\1322529746\gui\operations\deck_installation.py", line 71, in <lambda>
task=lambda: _download_and_install_decks_inner(
File "C:\Users\Samsung\AppData\Roaming\Anki2\addons21\1322529746\gui\operations\deck_installation.py", line 187, in _download_and_install_decks_inner
raise exceptions[0]
1322529746.gui.exceptions.DeckDownloadAndInstallError: Error while downloading and installing deck 2fb041b2-1c29-4a81-a51a-31ee822984c8: AnkiHub request exception: HTTPSConnectionPool(host='ankihub.s3.amazonaws.com', port=443): Max retries exceeded with url: /deck_2fb041b2-1c29-4a81-a51a-31ee822984c8_notes.csv.gz?response-content-disposition=attachment&AWSAccessKeyId=AKIASSGURO7AU2A7QZOX&Signature=MSlmTDOnSNXAwxgPpYx%2B%2Brof3%2Bc%3D&Expires=1739374547 (Caused by SSLError(SSLCertVerificationError(1, '[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: unable to get local issuer certificate (_ssl.c:1129)')))
