Ankihub image issue with local medical school deck

This error has affected many students at my medical school. We use ankihub to create and synchronize a deck that complements Anking to give complete coverage of our curriculum. Unfortunately as of this week, images are not working properly.

The images do not display on ~40% of uploaded cards. They display normally on some but not others.

Error message (don't change this)
Anki 2.1.65 (aa9a734f) Python 3.9.15 Qt 6.4.3 PyQt 6.4.0
Platform: Windows-10-10.0.22000
Flags: frz=True ao=True sv=2
Add-ons, last update check: 2023-11-29 08:18:17

Traceback (most recent call last):

  File "aqt.webview", line 46, in cmd

  File "aqt.webview", line 153, in _onCmd

  File "aqt.webview", line 662, in _onBridgeCmd

  File "decorator", line 232, in fun

  File "anki.hooks", line 89, in decorator_wrapper

  File "anki.hooks", line 86, in repl

  File "C:\Users\samda\AppData\Roaming\Anki2\addons21\24411424\", line 440, in cs_captureBridgeToggleSticky
    return _old(self,cmd)

  File "aqt.editor", line 474, in onBridgeCmd

  File "C:\Users\samda\AppData\Roaming\Anki2\addons21\1322529746\gui\", line 93, in _on_suggestion_button_press
    raise e

  File "C:\Users\samda\AppData\Roaming\Anki2\addons21\1322529746\gui\", line 61, in _on_suggestion_button_press

  File "C:\Users\samda\AppData\Roaming\Anki2\addons21\1322529746\gui\", line 111, in _on_suggestion_button_press_inner
    open_suggestion_dialog_for_note(editor.note, parent=editor.widget)

  File "C:\Users\samda\AppData\Roaming\Anki2\addons21\1322529746\gui\", line 110, in open_suggestion_dialog_for_note

  File "C:\Users\samda\AppData\Roaming\Anki2\addons21\1322529746\main\", line 112, in suggest_new_note

  File "C:\Users\samda\AppData\Roaming\Anki2\addons21\1322529746\ankihub_client\", line 806, in create_new_note_suggestion
    raise AnkiHubHTTPError(response)

1322529746.ankihub_client.ankihub_client.AnkiHubHTTPError: AnkiHub request error: 500 Internal Server Error

Sentry link (for developers)

The error message included doesn’t seem to be related to your image issue (It was shown when trying to suggest a new note).

I downloaded the deck (I guess it’s UVA SOM) and got all images. The issue might be related to syncing. Please see: I can't see text/extra images in the AnKing Step Deck