Bug while doing Anki

🐛 Bug
1

Before the error happened, I was…
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Error message (don't change this) 
Anki 25.02 (038d85b1)  (ao)
Python 3.9.18 Qt 6.6.2 PyQt 6.6.1
Platform: macOS-14.5-arm64-arm-64bit

Traceback (most recent call last):

  File "/Users/ashwin/Library/Application Support/Anki2/addons21/1322529746/ankihub_client/ankihub_client.py", line 320, in _send_request_with_retry
    return send_with_retry()

  File "/Users/ashwin/Library/Application Support/Anki2/addons21/1322529746/lib/tenacity/__init__.py", line 289, in wrapped_f
    return self(f, *args, **kw)

  File "/Users/ashwin/Library/Application Support/Anki2/addons21/1322529746/lib/tenacity/__init__.py", line 379, in __call__
    do = self.iter(retry_state=retry_state)

  File "/Users/ashwin/Library/Application Support/Anki2/addons21/1322529746/lib/tenacity/__init__.py", line 326, in iter
    raise retry_exc from fut.exception()

tenacity.RetryError: RetryError[<Future at 0x166b99c70 state=finished raised ReadTimeout>]


During handling of the above exception, another exception occurred:


Traceback (most recent call last):

  File "/Users/ashwin/Library/Application Support/Anki2/addons21/1322529746/ankihub_client/ankihub_client.py", line 324, in _send_request_with_retry
    response = last_attempt.result()

  File "concurrent.futures._base", line 439, in result

  File "concurrent.futures._base", line 391, in __get_result

  File "/Users/ashwin/Library/Application Support/Anki2/addons21/1322529746/lib/tenacity/__init__.py", line 382, in __call__
    result = fn(*args, **kwargs)

  File "/Users/ashwin/Library/Application Support/Anki2/addons21/1322529746/ankihub_client/ankihub_client.py", line 317, in send_with_retry
    return self.thread_local_session.get().send(request, stream=stream, timeout=timeout)

  File "requests.sessions", line 703, in send

  File "requests.adapters", line 713, in send

requests.exceptions.ReadTimeout: HTTPSConnectionPool(host='app.ankihub.net', port=443): Read timed out. (read timeout=20)


The above exception was the direct cause of the following exception:


Traceback (most recent call last):

  File "concurrent.futures.thread", line 58, in run

  File "aqt.operations", line 243, in wrapped_op

  File "/Users/ashwin/Library/Application Support/Anki2/addons21/1322529746/gui/errors.py", line 104, in <lambda>
    op=lambda _: _upload_logs(key),

  File "/Users/ashwin/Library/Application Support/Anki2/addons21/1322529746/gui/errors.py", line 579, in _upload_logs
    client.upload_logs(

  File "/Users/ashwin/Library/Application Support/Anki2/addons21/1322529746/addon_ankihub_client.py", line 81, in upload_logs
    s3_url_suffix = self._presigned_url_suffix_from_key(key=key, action="upload")

  File "/Users/ashwin/Library/Application Support/Anki2/addons21/1322529746/ankihub_client/ankihub_client.py", line 1011, in _presigned_url_suffix_from_key
    response = self._send_request(

  File "/Users/ashwin/Library/Application Support/Anki2/addons21/1322529746/ankihub_client/ankihub_client.py", line 283, in _send_request
    return self._send_request_with_retry(

  File "/Users/ashwin/Library/Application Support/Anki2/addons21/1322529746/ankihub_client/ankihub_client.py", line 326, in _send_request_with_retry
    raise AnkiHubRequestException(e) from e

1322529746.ankihub_client.ankihub_client.AnkiHubRequestException: AnkiHub request exception: HTTPSConnectionPool(host='app.ankihub.net', port=443): Read timed out. (read timeout=20)

Sentry link (for developers)

2

Hello,

We are experiencing temporary server issues. The developers are already working on a solution, so you don’t need to do anything on your end. Everything should be back to normal soon! We apologize for the inconvenience!