Can't download onigiri into my anki

🐛 Bug
1

Before the error happened, I was…
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Error message (don't change this) 
Anki 26.09.3 (29bb700b) (ao)
Python 3.13.15 Qt 6.11.2 PyQt 6.11.0
Platform: Windows-11-10.0.26200-SP0

Traceback (most recent call last):

  File "D:\a\anki\anki\out\installer\build\anki\windows\visualstudio\x64\Release\app_packages\aqt\taskman.py", line 152, in raise_exception

  File "D:\a\anki\anki\out\installer\build\anki\windows\visualstudio\x64\Release\app_packages\aqt\taskman.py", line 148, in _on_closures_pending

  File "D:\a\anki\anki\out\installer\build\anki\windows\visualstudio\x64\Release\app_packages\aqt\taskman.py", line 88, in <lambda>

  File "D:\a\anki\anki\out\installer\build\anki\windows\visualstudio\x64\Release\app_packages\decorator\__init__.py", line 247, in fun

  File "D:\a\anki\anki\out\installer\build\anki\windows\visualstudio\x64\Release\app_packages\anki\hooks.py", line 91, in decorator_wrapper

  File "D:\a\anki\anki\out\installer\build\anki\windows\visualstudio\x64\Release\app_packages\anki\hooks.py", line 88, in repl

  File "C:\Users\aguir\AppData\Roaming\Anki2\addons21\1322529746\gui\addons.py", line 35, in _check_future_for_exceptions
    _old(*args, **kwargs)
    ~~~~^^^^^^^^^^^^^^^^^

  File "D:\a\anki\anki\out\installer\build\anki\windows\visualstudio\x64\Release\app_packages\aqt\addons.py", line 1285, in _download_done

  File "concurrent\futures\_base.py", line 453, in result

  File "concurrent\futures\_base.py", line 402, in __get_result

  File "concurrent\futures\thread.py", line 59, in run

  File "D:\a\anki\anki\out\installer\build\anki\windows\visualstudio\x64\Release\app_packages\aqt\addons.py", line 1262, in <lambda>

  File "D:\a\anki\anki\out\installer\build\anki\windows\visualstudio\x64\Release\app_packages\aqt\addons.py", line 1278, in _download_all

  File "D:\a\anki\anki\out\installer\build\anki\windows\visualstudio\x64\Release\app_packages\aqt\addons.py", line 1223, in download_and_install_addon

  File "D:\a\anki\anki\out\installer\build\anki\windows\visualstudio\x64\Release\app_packages\aqt\addons.py", line 477, in install

  File "D:\a\anki\anki\out\installer\build\anki\windows\visualstudio\x64\Release\app_packages\aqt\addons.py", line 501, in _install

  File "D:\a\anki\anki\out\installer\build\anki\windows\visualstudio\x64\Release\app_packages\aqt\addons.py", line 752, in backupUserFiles

FileExistsError: [WinError 183] Cannot create a file when that file already exists: 'C:\\Users\\aguir\\AppData\\Roaming\\Anki2\\addons21\\1011095603\\user_files' -> 'C:\\Users\\aguir\\AppData\\Roaming\\Anki2\\addons21\\files_backup'

Sentry link (for developers)

2

Hello,

Please follow these steps:

  • Close Anki completely.

  • Press Windows+R, paste this path, and press Enter: %APPDATA%\Anki2\addons21.

  • Back up this folder, especially 1011095603 and files_backup.

  • Rename the existing files_backup folder to files_backup_old (do not delete it, as it may contain important add-on data).

  • Reopen Anki and try installing Onigiri again using the code 1011095603.