Error adding deck and will not recognize email to sync

Before the error happened, I was…
[Replace this text.]

Error message (don't change this)
Anki 24.11 (87ccd24e)  (ao)
Python 3.9.18 Qt 6.6.2 PyQt 6.6.1
Platform: macOS-26.2-arm64-arm-64bit

Traceback (most recent call last):

  File "/Users/siddharthrajan/Library/Application Support/Anki2/addons21/1322529746/gui/auto_sync.py", line 100, in sync_with_ankiweb
    future.result()

  File "concurrent.futures._base", line 439, in result

  File "concurrent.futures._base", line 391, in __get_result

  File "/Users/siddharthrajan/Library/Application Support/Anki2/addons21/1322529746/gui/operations/utils.py", line 36, in wrapper
    return func(*args, **kwargs)

  File "/Users/siddharthrajan/Library/Application Support/Anki2/addons21/1322529746/gui/operations/ankihub_sync.py", line 234, in _on_sync_done
    on_done(future_with_result(None))

  File "/Users/siddharthrajan/Library/Application Support/Anki2/addons21/1322529746/gui/auto_sync.py", line 108, in sync_with_ankiweb
    original_sync_collection_and_media(*args, **kwargs, after_sync=new_after_sync)

  File "aqt.main", line 1093, in _sync_collection_and_media

  File "aqt.sync", line 97, in sync_collection

Exception: expected auth


During handling of the above exception, another exception occurred:


Traceback (most recent call last):

  File "aqt.taskman", line 144, in _on_closures_pending

  File "/Users/siddharthrajan/Library/Application Support/Anki2/addons21/1322529746/gui/auto_sync.py", line 105, in sync_with_ankiweb
    original_sync_collection_and_media(*args, **kwargs, after_sync=new_after_sync)

  File "aqt.main", line 1093, in _sync_collection_and_media

  File "aqt.sync", line 97, in sync_collection

Exception: expected auth

Sentry link (for developers)

Please ensure you are on the latest version of Anki. You can download it here: https://apps.ankiweb.net/. After downloading, simply run the downloaded file to update your application.

This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.