Error during sync

🐛 Bug
1

Keep getting below error prompt on sync

Error message (don't change this) 
Anki 23.12.1 (1a1d4d54)  (ao)
Python 3.9.15 Qt 6.5.3 PyQt 6.5.3
Platform: macOS-14.2.1-arm64-arm-64bit

Traceback (most recent call last):

  File "aqt.taskman", line 142, in _on_closures_pending

  File "aqt.taskman", line 86, in <lambda>

  File "aqt.taskman", line 106, in wrapped_done

  File "/Users/michael/Library/Application Support/Anki2/addons21/1322529746/gui/operations/ankihub_sync.py", line 43, in on_sync_done
    on_done(future_with_exception(future.exception()))

  File "/Users/michael/Library/Application Support/Anki2/addons21/1322529746/gui/auto_sync.py", line 101, in sync_with_ankiweb
    future.result()

  File "concurrent.futures._base", line 439, in result

  File "concurrent.futures._base", line 391, in __get_result

  File "concurrent.futures.thread", line 58, in run

  File "/Users/michael/Library/Application Support/Anki2/addons21/1322529746/gui/operations/ankihub_sync.py", line 36, in <lambda>
    task=lambda: ah_deck_updater.update_decks_and_media(to_sync_ah_dids),

  File "/Users/michael/Library/Application Support/Anki2/addons21/1322529746/gui/deck_updater.py", line 53, in update_decks_and_media
    self._update_decks(ah_dids)

  File "/Users/michael/Library/Application Support/Anki2/addons21/1322529746/gui/deck_updater.py", line 76, in _update_decks
    should_continue = self._update_single_deck(ah_did)

  File "/Users/michael/Library/Application Support/Anki2/addons21/1322529746/gui/deck_updater.py", line 90, in _update_single_deck
    result = self._download_updates_for_deck(ankihub_did)

  File "/Users/michael/Library/Application Support/Anki2/addons21/1322529746/gui/deck_updater.py", line 108, in _download_updates_for_deck
    for chunk in self._client.get_deck_updates(

  File "/Users/michael/Library/Application Support/Anki2/addons21/1322529746/ankihub_client/ankihub_client.py", line 707, in get_deck_updates
    notes_data = json.loads(self._gzip_decompress_string(notes_data_gzipped))

  File "json", line 346, in loads

  File "json.decoder", line 337, in decode

  File "json.decoder", line 355, in raw_decode

json.decoder.JSONDecodeError: Expecting value: line 1 column 1 (char 0)

Sentry link (for developers)

6 Likes
2

same problem on mac

5 Likes
3

Hello,

The developer team has been notified of this issue.

Please hang tight while we investigate this issue, we will inform you of the outcome

Thank you for your patience

6 Likes
4

same here

1 Like
5

Same here. I also have a Mac.

1 Like
6

Same error, but am on PC. Looks to be identical error other than the file locations.

2 Likes
7

Same error

1 Like
8

same here

1 Like
9

@Girth @mtaub01 @veriyaki @hankcraighead @egilliamVTC @natnina @victor9819

A fix was identified, it will be pushed soon. We will keep you all updated

2 Likes
10

The issue has been fixed! Try syncing now and it should work. If it does not, please let us know!

4 Likes