Error message when syncing

🐛 Bug
1

Before the error happened, I was trying to sync my cards. I have the mobile app and I haven’t been able to see any images on my phone but I can see them on my laptop.

Error message (don't change this) 
Anki 24.11 (87ccd24e)  (ao)
Python 3.9.18 Qt 6.6.2 PyQt 6.6.1
Platform: macOS-14.5-arm64-arm-64bit

Traceback (most recent call last):

  File "aqt.taskman", line 144, in _on_closures_pending

  File "/Users/anvitha/Library/Application Support/Anki2/addons21/1322529746/gui/auto_sync.py", line 101, in sync_with_ankiweb
    future.result()

  File "concurrent.futures._base", line 439, in result

  File "concurrent.futures._base", line 391, in __get_result

  File "/Users/anvitha/Library/Application Support/Anki2/addons21/1322529746/gui/operations/ankihub_sync.py", line 62, in sync_with_ankihub
    subscribed_decks = client.get_deck_subscriptions()

  File "/Users/anvitha/Library/Application Support/Anki2/addons21/1322529746/ankihub_client/ankihub_client.py", line 591, in get_deck_subscriptions
    raise AnkiHubHTTPError(response)

1322529746.ankihub_client.ankihub_client.AnkiHubHTTPError: AnkiHub request error: 406 Not Acceptable

Sentry link (for developers)

2

Hello,

Please try updating your AnkiHub add-on to fix this error

Tutorial: How to update the AnkiHub Add-on

Regarding the images, have you fully on your phone? It can take several hours to fully sync images the first time, after that you’ll be able to see the images