Error when trying to sync with anki app

🐛 Bug
1

Before the error happened, I was…
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Error message (don't change this) 
Anki 23.12.1 (1a1d4d54)  (ao)
Python 3.9.15 Qt 6.5.3 PyQt 6.5.3
Platform: macOS-14.5-arm64-arm-64bit

Traceback (most recent call last):

  File "aqt.taskman", line 142, in _on_closures_pending

  File "/Users/danielgrubbs/Library/Application Support/Anki2/addons21/1322529746/gui/menu.py", line 329, in on_done
    future.result()

  File "concurrent.futures._base", line 439, in result

  File "concurrent.futures._base", line 391, in __get_result

  File "/Users/danielgrubbs/Library/Application Support/Anki2/addons21/1322529746/gui/operations/ankihub_sync.py", line 57, in sync_with_ankihub
    subscribed_decks = client.get_deck_subscriptions()

  File "/Users/danielgrubbs/Library/Application Support/Anki2/addons21/1322529746/ankihub_client/ankihub_client.py", line 589, in get_deck_subscriptions
    raise AnkiHubHTTPError(response)

1322529746.ankihub_client.ankihub_client.AnkiHubHTTPError: AnkiHub request error: 406 Not Acceptable

Sentry link (for developers)

2

Hello,

Please update to the latest Anki version: (https://apps.ankiweb.net/)

3

Having the same problem. I tried this but it just keeps saying having an error writing the new download?

4

Can you take a screenshot of the error?

Make sure all instances of Anki are closed when trying to install the new version, or click don’t replace and install it as another Anki (it will show up as Anki 2)