I keep getting this error whenever I click on Sync. I end up syncing my cards just fine when I click it a second time; and everything seems to be fine, but I don’t understand why I keep getting this error when in the first place.
Error message (don't change this)
Anki 2.1.66 (70506aeb) Python 3.9.15 Qt 6.5.2 PyQt 6.5.2
Platform: Windows-10-10.0.19045
Flags: frz=True ao=True sv=3
Add-ons, last update check: 2024-03-26 12:57:38
Traceback (most recent call last):
File "C:\Users\mshen\AppData\Roaming\Anki2\addons21\1322529746\ankihub_client\ankihub_client.py", line 246, in _send_request_with_retry
response = self._send_request_with_retry_inner(
File "C:\Users\mshen\AppData\Roaming\Anki2\addons21\1322529746\lib\tenacity\__init__.py", line 289, in wrapped_f
return self(f, *args, **kw)
File "C:\Users\mshen\AppData\Roaming\Anki2\addons21\1322529746\lib\tenacity\__init__.py", line 379, in __call__
do = self.iter(retry_state=retry_state)
File "C:\Users\mshen\AppData\Roaming\Anki2\addons21\1322529746\lib\tenacity\__init__.py", line 326, in iter
raise retry_exc from fut.exception()
tenacity.RetryError: RetryError[<Future at 0x1bf9ebfe2b0 state=finished raised ConnectionError>]
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "C:\Users\mshen\AppData\Roaming\Anki2\addons21\1322529746\ankihub_client\ankihub_client.py", line 254, in _send_request_with_retry
response = last_attempt.result()
File "concurrent.futures._base", line 439, in result
File "concurrent.futures._base", line 391, in __get_result
File "C:\Users\mshen\AppData\Roaming\Anki2\addons21\1322529746\lib\tenacity\__init__.py", line 382, in __call__
result = fn(*args, **kwargs)
File "C:\Users\mshen\AppData\Roaming\Anki2\addons21\1322529746\ankihub_client\ankihub_client.py", line 269, in _send_request_with_retry_inner
response = session.send(request, stream=stream, timeout=timeout)
File "requests.sessions", line 703, in send
File "requests.adapters", line 519, in send
requests.exceptions.ConnectionError: HTTPSConnectionPool(host='app.ankihub.net', port=443): Max retries exceeded with url: /api/decks/subscriptions/ (Caused by NameResolutionError("<urllib3.connection.HTTPSConnection object at 0x000001BF9E5A5A90>: Failed to resolve 'app.ankihub.net' ([Errno 11002] getaddrinfo failed)"))
The above exception was the direct cause of the following exception:
Traceback (most recent call last):
File "aqt.taskman", line 122, in _on_closures_pending
File "C:\Users\mshen\AppData\Roaming\Anki2\addons21\1322529746\gui\auto_sync.py", line 101, in sync_with_ankiweb
future.result()
File "concurrent.futures._base", line 439, in result
File "concurrent.futures._base", line 391, in __get_result
File "C:\Users\mshen\AppData\Roaming\Anki2\addons21\1322529746\gui\operations\ankihub_sync.py", line 57, in sync_with_ankihub
subscribed_decks = client.get_deck_subscriptions()
File "C:\Users\mshen\AppData\Roaming\Anki2\addons21\1322529746\ankihub_client\ankihub_client.py", line 588, in get_deck_subscriptions
response = self._send_request("GET", API.ANKIHUB, "/decks/subscriptions/")
File "C:\Users\mshen\AppData\Roaming\Anki2\addons21\1322529746\ankihub_client\ankihub_client.py", line 228, in _send_request
response = self._send_request_with_retry(
File "C:\Users\mshen\AppData\Roaming\Anki2\addons21\1322529746\ankihub_client\ankihub_client.py", line 256, in _send_request_with_retry
raise AnkiHubRequestException(e) from e
1322529746.ankihub_client.ankihub_client.AnkiHubRequestException: AnkiHub request exception: HTTPSConnectionPool(host='app.ankihub.net', port=443): Max retries exceeded with url: /api/decks/subscriptions/ (Caused by NameResolutionError("<urllib3.connection.HTTPSConnection object at 0x000001BF9E5A5A90>: Failed to resolve 'app.ankihub.net' ([Errno 11002] getaddrinfo failed)"))