Error while uploading files

🐛 Bug
1

Before the error happened, I was…
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Error message (don't change this) 
Anki 23.10.1 (fac9e0ee) Python 3.9.15 Qt 6.6.0 PyQt 6.6.0
Platform: Windows-10-10.0.22631
Flags: frz=True ao=True sv=3
Add-ons, last update check: 2023-11-24 02:42:15

Traceback (most recent call last):

  File "aqt.taskman", line 138, in _on_closures_pending

  File "aqt.taskman", line 82, in <lambda>

  File "aqt.operations", line 252, in wrapped_done

  File "C:\Users\Lenovo\AppData\Roaming\Anki2\addons21\1322529746\gui\media_sync.py", line 71, in on_failure
    raise exception

  File "concurrent.futures.thread", line 58, in run

  File "aqt.operations", line 242, in wrapped_op

  File "C:\Users\Lenovo\AppData\Roaming\Anki2\addons21\1322529746\gui\media_sync.py", line 75, in <lambda>
    op=lambda _: self._client.upload_media(media_paths, ankihub_did),

  File "C:\Users\Lenovo\AppData\Roaming\Anki2\addons21\1322529746\ankihub_client\ankihub_client.py", line 454, in upload_media
    future.result()

  File "concurrent.futures._base", line 439, in result

  File "concurrent.futures._base", line 391, in __get_result

  File "concurrent.futures.thread", line 58, in run

  File "C:\Users\Lenovo\AppData\Roaming\Anki2\addons21\1322529746\ankihub_client\ankihub_client.py", line 488, in _zip_and_upload_media_chunk
    os.remove(zip_filepath)

PermissionError: [WinError 32] Dosya başka bir işlem tarafından kullanıldığından bu işlem dosyaya erişemiyor: 'C:\\Users\\Lenovo\\AppData\\Roaming\\Anki2\\Kullanıcı 1\\collection.media\\b8fc7531-5675-44e3-b4f4-9702d6eae5d3_0_deck_assets_part.zip'

Sentry link (for developers)

2

If you have antivirus or file syncing software, try disabling it.