Error

🐛 Bug
1

Before the error happened, I was…
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Error message (don't change this) 
Anki 24.06.3 (d678e393)  (ao)
Python 3.9.18 Qt 6.6.2 PyQt 6.6.1
Platform: macOS-13.0-arm64-arm-64bit

Traceback (most recent call last):

  File "aqt.taskman", line 142, in _on_closures_pending

  File "/Users/liviatavane/Library/Application Support/Anki2/addons21/1322529746/gui/auto_sync.py", line 101, in sync_with_ankiweb
    future.result()

  File "concurrent.futures._base", line 439, in result

  File "concurrent.futures._base", line 391, in __get_result

  File "/Users/liviatavane/Library/Application Support/Anki2/addons21/1322529746/gui/operations/ankihub_sync.py", line 57, in sync_with_ankihub
    subscribed_decks = client.get_deck_subscriptions()

  File "/Users/liviatavane/Library/Application Support/Anki2/addons21/1322529746/ankihub_client/ankihub_client.py", line 589, in get_deck_subscriptions
    raise AnkiHubHTTPError(response)

1322529746.ankihub_client.ankihub_client.AnkiHubHTTPError: AnkiHub request error: 406 Not Acceptable

Sentry link (for developers)

2

Hello,

Let’s try to address the most obvious cause first: I see that your Anki version is 24.06.3 (the current verion is 25.02). You can update it by downloading the latest version and simply running the installer—this will update Anki automatically.

You can download the latest version here.

Also, make sure your add-ons are up to date: open Anki, then go to Tools > Add-ons > Check for Updates. Install any available updates and restart Anki.

It could also just be a temporary server issue. Let us know if you continue to experience this issue so we can try something else!

3

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