Error

Before the error happened, I was…
[Replace this text.]
Anki 25.02.7 (1b882285) (ao)
Python 3.9.18 Qt 6.6.2 PyQt 6.6.1
Platform: Windows-10-10.0.26100

Traceback (most recent call last):

File “C:\Users\maria\AppData\Roaming\Anki2\addons21\1322529746\ankihub_client\ankihub_client.py”, line 286, in _send_request_with_retry
return send_with_retry()

File “C:\Users\maria\AppData\Roaming\Anki2\addons21\1322529746\lib\tenacity_init_.py”, line 289, in wrapped_f
return self(f, *args, **kw)

File “C:\Users\maria\AppData\Roaming\Anki2\addons21\1322529746\lib\tenacity_init_.py”, line 379, in call
do = self.iter(retry_state=retry_state)

File “C:\Users\maria\AppData\Roaming\Anki2\addons21\1322529746\lib\tenacity_init_.py”, line 326, in iter
raise retry_exc from fut.exception()

tenacity.RetryError: RetryError[<Future at 0x2960f212fd0 state=finished raised SSLError>]

During handling of the above exception, another exception occurred:

Traceback (most recent call last):

File “C:\Users\maria\AppData\Roaming\Anki2\addons21\1322529746\ankihub_client\ankihub_client.py”, line 290, in _send_request_with_retry
response = last_attempt.result()

File “concurrent.futures._base”, line 439, in result

File “concurrent.futures._base”, line 391, in __get_result

File “C:\Users\maria\AppData\Roaming\Anki2\addons21\1322529746\lib\tenacity_init_.py”, line 382, in call
result = fn(*args, **kwargs)

File “C:\Users\maria\AppData\Roaming\Anki2\addons21\1322529746\ankihub_client\ankihub_client.py”, line 281, in send_with_retry
return self.thread_local_session.get().send(

File “requests.sessions”, line 703, in send

File “requests.adapters”, line 698, in send

requests.exceptions.SSLError: HTTPSConnectionPool(host=‘ankihub.s3.amazonaws.com’, port=443): Max retries exceeded with url: /deck_2fb041b2-1c29-4a81-a51a-31ee822984c8_notes.csv.gz?response-content-disposition=attachment&AWSAccessKeyId=AKIASSGURO7AU2A7QZOX&Signature=fL7D0jASLXSc9QrUWJeZ40J%2BiGI%3D&Expires=1752865162 (Caused by SSLError(SSLCertVerificationError(1, ‘[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: unable to get local issuer certificate (_ssl.c:1129)’)))

The above exception was the direct cause of the following exception:

Traceback (most recent call last):

File “C:\Users\maria\AppData\Roaming\Anki2\addons21\1322529746\gui\operations\deck_installation.py”, line 200, in _download_and_install_decks_inner
_download_and_install_single_deck(

File “C:\Users\maria\AppData\Roaming\Anki2\addons21\1322529746\gui\operations\deck_installation.py”, line 229, in _download_and_install_single_deck
notes_data: List[NoteInfo] = AnkiHubClient().download_deck(

File “C:\Users\maria\AppData\Roaming\Anki2\addons21\1322529746\ankihub_client\ankihub_client.py”, line 673, in download_deck
s3_response_content = self._download_with_progress_cb(

File “C:\Users\maria\AppData\Roaming\Anki2\addons21\1322529746\ankihub_client\ankihub_client.py”, line 703, in _download_with_progress_cb
with self._send_request(

File “C:\Users\maria\AppData\Roaming\Anki2\addons21\1322529746\ankihub_client\ankihub_client.py”, line 243, in _send_request
return self._send_request_with_retry(

File “C:\Users\maria\AppData\Roaming\Anki2\addons21\1322529746\ankihub_client\ankihub_client.py”, line 292, in _send_request_with_retry
raise AnkiHubRequestException(e) from e

1322529746.ankihub_client.ankihub_client.AnkiHubRequestException: AnkiHub request exception: HTTPSConnectionPool(host=‘ankihub.s3.amazonaws.com’, port=443): Max retries exceeded with url: /deck_2fb041b2-1c29-4a81-a51a-31ee822984c8_notes.csv.gz?response-content-disposition=attachment&AWSAccessKeyId=AKIASSGURO7AU2A7QZOX&Signature=fL7D0jASLXSc9QrUWJeZ40J%2BiGI%3D&Expires=1752865162 (Caused by SSLError(SSLCertVerificationError(1, ‘[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: unable to get local issuer certificate (_ssl.c:1129)’)))

The above exception was the direct cause of the following exception:

Traceback (most recent call last):

File “aqt.taskman”, line 144, in _on_closures_pending

File “C:\Users\maria\AppData\Roaming\Anki2\addons21\1322529746\gui\auto_sync.py”, line 99, in sync_with_ankiweb
future.result()

File “concurrent.futures._base”, line 439, in result

File “concurrent.futures._base”, line 391, in __get_result

File “C:\Users\maria\AppData\Roaming\Anki2\addons21\1322529746\gui\operations\utils.py”, line 39, in wrapper
return func(*args, **kwargs)

File “C:\Users\maria\AppData\Roaming\Anki2\addons21\1322529746\gui\operations\ankihub_sync.py”, line 120, in _on_new_deck_subscriptions_done
future.result()

File “concurrent.futures._base”, line 439, in result

File “concurrent.futures._base”, line 391, in __get_result

File “C:\Users\maria\AppData\Roaming\Anki2\addons21\1322529746\gui\operations\utils.py”, line 39, in wrapper
return func(*args, **kwargs)

File “C:\Users\maria\AppData\Roaming\Anki2\addons21\1322529746\gui\operations\deck_installation.py”, line 92, in _on_install_done
import_results: List[AnkiHubImportResult] = future.result()

File “concurrent.futures._base”, line 439, in result

File “concurrent.futures._base”, line 391, in __get_result

File “concurrent.futures.thread”, line 58, in run

File “C:\Users\maria\AppData\Roaming\Anki2\addons21\1322529746\gui\operations\deck_installation.py”, line 78, in
task=lambda: _download_and_install_decks_inner(

File “C:\Users\maria\AppData\Roaming\Anki2\addons21\1322529746\gui\operations\deck_installation.py”, line 219, in _download_and_install_decks_inner
raise exceptions[0]

1322529746.gui.exceptions.DeckDownloadAndInstallError: Error while downloading and installing deck 2fb041b2-1c29-4a81-a51a-31ee822984c8: AnkiHub request exception: HTTPSConnectionPool(host=‘ankihub.s3.amazonaws.com’, port=443): Max retries exceeded with url: /deck_2fb041b2-1c29-4a81-a51a-31ee822984c8_notes.csv.gz?response-content-disposition=attachment&AWSAccessKeyId=AKIASSGURO7AU2A7QZOX&Signature=fL7D0jASLXSc9QrUWJeZ40J%2BiGI%3D&Expires=1752865162 (Caused by SSLError(SSLCertVerificationError(1, ‘[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: unable to get local issuer certificate (_ssl.c:1129)’)))

Error message (don't change this)
Anki 25.02.7 (1b882285)  (ao)
Python 3.9.18 Qt 6.6.2 PyQt 6.6.1
Platform: Windows-10-10.0.26100

Traceback (most recent call last):

  File "C:\Users\maria\AppData\Roaming\Anki2\addons21\1322529746\ankihub_client\ankihub_client.py", line 286, in _send_request_with_retry
    return send_with_retry()

  File "C:\Users\maria\AppData\Roaming\Anki2\addons21\1322529746\lib\tenacity\__init__.py", line 289, in wrapped_f
    return self(f, *args, **kw)

  File "C:\Users\maria\AppData\Roaming\Anki2\addons21\1322529746\lib\tenacity\__init__.py", line 379, in __call__
    do = self.iter(retry_state=retry_state)

  File "C:\Users\maria\AppData\Roaming\Anki2\addons21\1322529746\lib\tenacity\__init__.py", line 326, in iter
    raise retry_exc from fut.exception()

tenacity.RetryError: RetryError[<Future at 0x2960f228c40 state=finished raised SSLError>]


During handling of the above exception, another exception occurred:


Traceback (most recent call last):

  File "C:\Users\maria\AppData\Roaming\Anki2\addons21\1322529746\ankihub_client\ankihub_client.py", line 290, in _send_request_with_retry
    response = last_attempt.result()

  File "concurrent.futures._base", line 439, in result

  File "concurrent.futures._base", line 391, in __get_result

  File "C:\Users\maria\AppData\Roaming\Anki2\addons21\1322529746\lib\tenacity\__init__.py", line 382, in __call__
    result = fn(*args, **kwargs)

  File "C:\Users\maria\AppData\Roaming\Anki2\addons21\1322529746\ankihub_client\ankihub_client.py", line 281, in send_with_retry
    return self.thread_local_session.get().send(

  File "requests.sessions", line 703, in send

  File "requests.adapters", line 698, in send

requests.exceptions.SSLError: HTTPSConnectionPool(host='ankihub.s3.amazonaws.com', port=443): Max retries exceeded with url: /ankihub_addon_logs_mmunoz1215_1752864985.log?AWSAccessKeyId=AKIASSGURO7AU2A7QZOX&Signature=l0w109WLDrpuaUOofR1Hvze%2BIDY%3D&Expires=1752865166 (Caused by SSLError(SSLCertVerificationError(1, '[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: unable to get local issuer certificate (_ssl.c:1129)')))


The above exception was the direct cause of the following exception:


Traceback (most recent call last):

  File "concurrent.futures.thread", line 58, in run

  File "aqt.operations", line 243, in wrapped_op

  File "C:\Users\maria\AppData\Roaming\Anki2\addons21\1322529746\gui\errors.py", line 112, in <lambda>
    op=lambda _: _upload_logs(key),

  File "C:\Users\maria\AppData\Roaming\Anki2\addons21\1322529746\gui\errors.py", line 628, in _upload_logs
    client.upload_logs(

  File "C:\Users\maria\AppData\Roaming\Anki2\addons21\1322529746\addon_ankihub_client.py", line 84, in upload_logs
    s3_response = self._send_request(

  File "C:\Users\maria\AppData\Roaming\Anki2\addons21\1322529746\ankihub_client\ankihub_client.py", line 243, in _send_request
    return self._send_request_with_retry(

  File "C:\Users\maria\AppData\Roaming\Anki2\addons21\1322529746\ankihub_client\ankihub_client.py", line 292, in _send_request_with_retry
    raise AnkiHubRequestException(e) from e

1322529746.ankihub_client.ankihub_client.AnkiHubRequestException: AnkiHub request exception: HTTPSConnectionPool(host='ankihub.s3.amazonaws.com', port=443): Max retries exceeded with url: /ankihub_addon_logs_mmunoz1215_1752864985.log?AWSAccessKeyId=AKIASSGURO7AU2A7QZOX&Signature=l0w109WLDrpuaUOofR1Hvze%2BIDY%3D&Expires=1752865166 (Caused by SSLError(SSLCertVerificationError(1, '[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: unable to get local issuer certificate (_ssl.c:1129)')))

Sentry link (for developers)

Hello,

Please try this fix: Trouble logging into AnkiHub - #14 by abdo.nh