Error

Before the error happened, I was…
[Replace this text.]

Error message (don't change this)
Anki 25.07.5 (7172b2d2) (ao)
Python 3.13.5 Qt 6.9.1 PyQt 6.9.1
Platform: macOS-26.0.1-arm64-arm-64bit-Mach-O

Traceback (most recent call last):

  File "/Users/arturmiranda/Library/Application Support/AnkiProgramFiles/python/cpython-3.13.5-macos-aarch64-none/lib/python3.13/concurrent/futures/thread.py", line 59, in run
    result = self.fn(*self.args, **self.kwargs)

  File "/Users/arturmiranda/Library/Application Support/AnkiProgramFiles/.venv/lib/python3.13/site-packages/aqt/operations/__init__.py", line 243, in wrapped_op
    return self._op(mw.col)
           ~~~~~~~~^^^^^^^^

  File "/Users/arturmiranda/Library/Application Support/Anki2/addons21/1322529746/gui/errors.py", line 104, in <lambda>
    op=lambda _: _upload_logs(key),
                 ~~~~~~~~~~~~^^^^^

  File "/Users/arturmiranda/Library/Application Support/Anki2/addons21/1322529746/gui/errors.py", line 587, in _upload_logs
    raise e

  File "/Users/arturmiranda/Library/Application Support/Anki2/addons21/1322529746/gui/errors.py", line 579, in _upload_logs
    client.upload_logs(
    ~~~~~~~~~~~~~~~~~~^
        file=log_file_path(),
        ^^^^^^^^^^^^^^^^^^^^^
        key=key,
        ^^^^^^^^
    )
    ^

  File "/Users/arturmiranda/Library/Application Support/Anki2/addons21/1322529746/addon_ankihub_client.py", line 81, in upload_logs
    s3_url_suffix = self._presigned_url_suffix_from_key(key=key, action="upload")

  File "/Users/arturmiranda/Library/Application Support/Anki2/addons21/1322529746/ankihub_client/ankihub_client.py", line 974, in _presigned_url_suffix_from_key
    raise AnkiHubHTTPError(response)

1322529746.ankihub_client.ankihub_client.AnkiHubHTTPError: AnkiHub request error: 502 Bad Gateway

Sentry link (for developers)

Hello,

We are currently experiencing some temporary server issues. Everything should be back to normal soon!

Let me know if this happens again!

This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.