Every time I try to use anki and download the add ons

🐛 Bug
1

Before the error happened, I was…
[Replace this text.]

Error message (don't change this) 
Anki 25.09.2 (3890e12c) (ao)
Python 3.13.5 Qt 6.9.1 PyQt 6.9.1
Platform: macOS-26.0.1-arm64-arm-64bit-Mach-O

Traceback (most recent call last):

  File "/Users/sarahyacoub/Library/Application Support/AnkiProgramFiles/.venv/lib/python3.13/site-packages/aqt/taskman.py", line 152, in raise_exception
    raise exception

  File "/Users/sarahyacoub/Library/Application Support/AnkiProgramFiles/.venv/lib/python3.13/site-packages/aqt/taskman.py", line 148, in _on_closures_pending
    closure()
    ~~~~~~~^^

  File "/Users/sarahyacoub/Library/Application Support/Anki2/addons21/1322529746/gui/auto_sync.py", line 99, in sync_with_ankiweb
    future.result()
    ~~~~~~~~~~~~~^^

  File "/Users/sarahyacoub/Library/Application Support/AnkiProgramFiles/python/cpython-3.13.5-macos-aarch64-none/lib/python3.13/concurrent/futures/_base.py", line 449, in result
    return self.__get_result()
           ~~~~~~~~~~~~~~~~~^^

  File "/Users/sarahyacoub/Library/Application Support/AnkiProgramFiles/python/cpython-3.13.5-macos-aarch64-none/lib/python3.13/concurrent/futures/_base.py", line 401, in __get_result
    raise self._exception

  File "/Users/sarahyacoub/Library/Application Support/Anki2/addons21/1322529746/gui/operations/utils.py", line 39, in wrapper
    return func(*args, **kwargs)

  File "/Users/sarahyacoub/Library/Application Support/Anki2/addons21/1322529746/gui/operations/ankihub_sync.py", line 76, in _sync_with_ankihub_inner
    subscribed_decks = client.get_deck_subscriptions()

  File "/Users/sarahyacoub/Library/Application Support/Anki2/addons21/1322529746/ankihub_client/ankihub_client.py", line 615, in get_deck_subscriptions
    raise AnkiHubHTTPError(response)

1322529746.ankihub_client.ankihub_client.AnkiHubHTTPError: AnkiHub request error: 406 Not Acceptable

Sentry link (for developers)

2

Hello,

Please update the AnkiHub add-on:

  1. On your Anki main screen, go to Tools > Add-ons > Check for Updates.
  2. After the update is complete, please restart Anki.

Let us know if you continue to experience this issue. :blush:

3

This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.