Help with anki

🐛 Bug
1

Before the error happened, I was…
struggling with deleting another profile that somehow became my main after someone shared a deck with me

Error message (don't change this) 
Anki 26.05 (e64c6b1a) (ao)
Python 3.13.13 Qt 6.11.0 PyQt 6.11.0
Platform: Windows-11-10.0.26200-SP0

Traceback (most recent call last):

  File "D:\a\anki\anki\out\installer\build\anki\windows\app\src\app_packages\aqt\taskman.py", line 152, in raise_exception

  File "D:\a\anki\anki\out\installer\build\anki\windows\app\src\app_packages\aqt\taskman.py", line 148, in _on_closures_pending

  File "D:\a\anki\anki\out\installer\build\anki\windows\app\src\app_packages\aqt\taskman.py", line 88, in <lambda>

  File "D:\a\anki\anki\out\installer\build\anki\windows\app\src\app_packages\aqt\operations\__init__.py", line 253, in wrapped_done

  File "C:\Users\User\AppData\Roaming\Anki2\addons21\1322529746\gui\media_sync.py", line 64, in on_failure
    raise exception

  File "concurrent\futures\thread.py", line 59, in run

  File "D:\a\anki\anki\out\installer\build\anki\windows\app\src\app_packages\aqt\operations\__init__.py", line 243, in wrapped_op

  File "C:\Users\User\AppData\Roaming\Anki2\addons21\1322529746\gui\media_sync.py", line 68, in <lambda>
    op=lambda _: self._update_deck_media_and_download_missing_media(),
                 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~^^

  File "C:\Users\User\AppData\Roaming\Anki2\addons21\1322529746\gui\media_sync.py", line 146, in _update_deck_media_and_download_missing_media
    self._client.download_media(missing_media_names, ah_did)
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

  File "C:\Users\User\AppData\Roaming\Anki2\addons21\1322529746\ankihub_client\ankihub_client.py", line 575, in download_media
    media_path = media_dir_path / media_name
                 ~~~~~~~~~~~~~~~^~~~~~~~~~~~

TypeError: unsupported operand type(s) for /: 'NoneType' and 'str'

Sentry link (for developers)

2

Hello,

Please go to Tools > Check the database, and restart Anki.

Also, please update your AnkiHub add-on:

  1. On your Anki main screen, go to Tools > Add-ons > Check for Updates.
  2. After the update is complete, please restart Anki.