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🐛 Bug
1

Before the error happened, I was…
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Error message (don't change this) 
Anki 26.09.2 (bb0dd6d1) (ao)
Python 3.13.15 Qt 6.11.2 PyQt 6.11.0
Platform: macOS-15.5-arm64-arm-64bit-Mach-O

Traceback (most recent call last):

  File "/Users/runner/work/anki/anki/out/installer/build/anki/macos/app/Anki.app/Contents/Resources/app_packages/aqt/taskman.py", line 152, in raise_exception

  File "/Users/runner/work/anki/anki/out/installer/build/anki/macos/app/Anki.app/Contents/Resources/app_packages/aqt/taskman.py", line 148, in _on_closures_pending

  File "/Users/runner/work/anki/anki/out/installer/build/anki/macos/app/Anki.app/Contents/Resources/app_packages/aqt/taskman.py", line 88, in <lambda>

  File "/Users/runner/work/anki/anki/out/installer/build/anki/macos/app/Anki.app/Contents/Resources/app_packages/aqt/taskman.py", line 111, in wrapped_done

  File "/Users/juandediosabboud/Library/Application Support/Anki2/addons21/1322529746/gui/suggestion_dialog.py", line 480, in <lambda>
    on_done=lambda future: _on_suggest_notes_in_bulk_done(
                           ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~^
        future,
        ^^^^^^^
    ...<2 lines>...
        auto_accept=suggestion_meta.auto_accept,
        ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
    ),
    ^

  File "/Users/juandediosabboud/Library/Application Support/Anki2/addons21/1322529746/gui/bulk_suggestion_summary_dialog.py", line 632, in _on_suggest_notes_in_bulk_done
    raise e

  File "/Users/juandediosabboud/Library/Application Support/Anki2/addons21/1322529746/gui/bulk_suggestion_summary_dialog.py", line 620, in _on_suggest_notes_in_bulk_done
    suggestions_result: BulkNoteSuggestionsResult = future.result()
                                                    ~~~~~~~~~~~~~^^

  File "/Applications/Anki.app/Contents/Frameworks/Python.framework/Versions/3.13/lib/python3.13/concurrent/futures/_base.py", line 453, in result
    return self.__get_result()
           ~~~~~~~~~~~~~~~~~^^

  File "/Applications/Anki.app/Contents/Frameworks/Python.framework/Versions/3.13/lib/python3.13/concurrent/futures/_base.py", line 402, in __get_result
    raise self._exception

  File "/Applications/Anki.app/Contents/Frameworks/Python.framework/Versions/3.13/lib/python3.13/concurrent/futures/thread.py", line 59, in run
    result = self.fn(*self.args, **self.kwargs)

  File "/Users/juandediosabboud/Library/Application Support/Anki2/addons21/1322529746/gui/suggestion_dialog.py", line 470, in <lambda>
    task=lambda: suggest_notes_in_bulk(
                 ~~~~~~~~~~~~~~~~~~~~~^
        ankihub_did=ah_did,
        ^^^^^^^^^^^^^^^^^^^
    ...<6 lines>...
        note_diffs=note_diffs,
        ^^^^^^^^^^^^^^^^^^^^^^
    ),
    ^

  File "/Users/juandediosabboud/Library/Application Support/Anki2/addons21/1322529746/main/suggestions.py", line 473, in suggest_notes_in_bulk
    errors_by_nid_int = client.create_suggestions_in_bulk(
        new_note_suggestions=new_note_suggestions,
        change_note_suggestions=change_note_suggestions,
        auto_accept=auto_accept,
    )

  File "/Users/juandediosabboud/Library/Application Support/Anki2/addons21/1322529746/ankihub_client/ankihub_client.py", line 1029, in create_suggestions_in_bulk
    errors_for_new_note_suggestions = self._create_suggestion_in_bulk_inner(
        suggestions=new_note_suggestions,
        url="/notes/bulk-new-note-suggestions/",
        auto_accept=auto_accept,
    )

  File "/Users/juandediosabboud/Library/Application Support/Anki2/addons21/1322529746/ankihub_client/ankihub_client.py", line 1057, in _create_suggestion_in_bulk_inner
    raise AnkiHubHTTPError(response)

1322529746.ankihub_client.ankihub_client.AnkiHubHTTPError: AnkiHub request error: 500 Internal Server Error





<script id="cookie-consent__cookie-groups" type="application/json">[{"varname": "functional", "name": "Functional", "description": "", "is_required": false}, {"varname": "performance", "name": "Performance", "description": "", "is_required": false}]</script>
<!DOCTYPE html>
<html class="h-full" lang="en">
    <head>
        <meta charset="utf-8">
        <meta http-equiv="x-ua-compatible" content="ie=edge">
        <title>
            
    Server Error

        </title>
        <meta name="... [truncated]

Sentry link (for developers)

2

Hello,

This is just a temporary server issue. Everything should be back to normal soon!

Please restart Anki and let us know if you continue to experience this issue! :blush:

3

I had this issue last night and I’m still dealing with the same issue. Is it still a temporary server tissue?

4

Does this error occur when bulk suggesting notes?

5

It happens even when I try suggesting 1 note

6

Does it happen only with this specific note? The more detail you can provide about how the error is triggered, the better we can investigate.

7

I create medical school decks using the lecture material. Every single deck that I try to suggest yesterday night and tonight, it won’t upload and it give me this error. I’ve already tried using AI to troubleshoot it but it still gives me the same response

10

All right, thank you for the context! I notified our developers, and they’ll take a look at the issue soon.

1 Like
11

Thank you! Let me know if there’s anything I can do in the meantime

12

I’m still having issues for submitting cards to Ankihub.

13

According to the server logs, AnkiHub is apparently refusing to save some notes because they have unusually large IDs. Were the notes created manually or using some tool? Can you use AnkiHub>Help>Upload logs and data and post the filename shown?

14

I used Chatgpt to generate the Anki decks, its strange because I’ve been doing it for 3 months now and I haven’t had any issues.

I’ve attached the below the bug report:

ankihub_addon_logs_Jddabboud_1790376051.log

15

OK, I confirmed the issue is with the guid IDs. Most consist of 23 letters, but Anki normally does not generate IDs longer than 10 and this assumption is used in AnkiHub.

It’s possible to fix the IDs without generating the notes. Try running this script in the debug console after selecting the problematic notes in the browser. Please back up your collection first just in case.

import aqt
from anki.utils import guid64
from aqt import mw
from aqt.operations.note import update_notes
from aqt.utils import tooltip

MAX_LEN = 10

browser = aqt.dialogs._dialogs["Browser"][1]
if not browser:
    raise Exception("Open the browser and select notes first.")

col = mw.col
used = set()
notes = []
for nid in browser.selected_notes():
    note = col.get_note(nid)
    if len(note.guid) <= MAX_LEN:
        continue
    while True:
        guid = guid64()
        if guid not in used and not col.db.scalar(
            "select 1 from notes where guid = ?", guid
        ):
            break
    used.add(guid)
    print(f"{nid}: {note.guid!r} -> {guid!r}")
    note.guid = guid
    notes.append(note)

if notes:
    update_notes(parent=browser, notes=notes).success(
        lambda _: tooltip(f"Changed the GUID of {len(notes)} notes.")
    ).run_in_background()
else:
    print("No selected notes have a GUID longer than 10 characters.")