I just opened Anki and it has a bug?

🐛 Bug
1

Before the error happened, I was

[Replace this text.]

Error message (don't change this) 
Anki 24.11 (87ccd24e)  (ao)
Python 3.9.18 Qt 6.6.2 PyQt 6.6.1
Platform: macOS-15.3.1-arm64-arm-64bit

Traceback (most recent call last):

  File "aqt.progress", line 121, in handler

  File "aqt.main", line 221, in on_window_init

  File "aqt.main", line 320, in setupProfile

  File "aqt.main", line 558, in loadProfile

  File "_aqt.hooks", line 4101, in __call__

  File "/Users/lauraserrano/Library/Application Support/Anki2/addons21/1322529746/entry_point.py", line 124, in _on_profile_did_open
    _general_setup()

  File "/Users/lauraserrano/Library/Application Support/Anki2/addons21/1322529746/entry_point.py", line 233, in _general_setup
    update_feature_flags_in_background()

  File "/Users/lauraserrano/Library/Application Support/Anki2/addons21/1322529746/feature_flags.py", line 25, in update_feature_flags_in_background
    AddonQueryOp(

  File "aqt.operations", line 263, in run_in_background

  File "aqt.operations", line 283, in _run

  File "aqt.taskman", line 71, in run_in_background

  File "aqt.taskman", line 144, in _on_closures_pending

  File "aqt.taskman", line 88, in <lambda>

  File "aqt.operations", line 261, in wrapped_done

  File "aqt.deckbrowser", line 171, in success

  File "aqt.deckbrowser", line 185, in __renderPage

  File "decorator", line 232, in fun

  File "anki.hooks", line 92, in decorator_wrapper

  File "anki.hooks", line 89, in repl

  File "/Users/lauraserrano/Library/Application Support/Anki2/addons21/1556734708/mds_time_left.py", line 45, in renderStats
    anki_point_version = int(anki_version.split(".")[2])

IndexError: list index out of range

Sentry link (for developers)

2

Hello,

Try updating to the latest version and see if solves the issue: https://apps.ankiweb.net/

3

Hi! So I tried to install the new anki version but the same issue is coming up

Here are the error details:
Anki 25.02 (038d85b1) (ao)

Python 3.9.18 Qt 6.6.2 PyQt 6.6.1

Platform: macOS-15.3.1-arm64-arm-64bit

Traceback (most recent call last):

File “aqt.progress”, line 121, in handler

File “aqt.main”, line 231, in on_window_init

File “aqt.main”, line 330, in setupProfile

File “aqt.main”, line 568, in loadProfile

File “_aqt.hooks”, line 4101, in call

File “/Users/lauraserrano/Library/Application Support/Anki2/addons21/1322529746/entry_point.py”, line 124, in _on_profile_did_open

_general_setup()

File “/Users/lauraserrano/Library/Application Support/Anki2/addons21/1322529746/entry_point.py”, line 233, in _general_setup

update_feature_flags_in_background()

File “/Users/lauraserrano/Library/Application Support/Anki2/addons21/1322529746/feature_flags.py”, line 25, in update_feature_flags_in_background

AddonQueryOp(

File “aqt.operations”, line 263, in run_in_background

File “aqt.operations”, line 283, in _run

File “aqt.taskman”, line 71, in run_in_background

File “aqt.taskman”, line 144, in _on_closures_pending

File “aqt.taskman”, line 88, in

File “aqt.operations”, line 261, in wrapped_done

File “aqt.deckbrowser”, line 171, in success

File “aqt.deckbrowser”, line 185, in __renderPage

File “decorator”, line 232, in fun

File “anki.hooks”, line 92, in decorator_wrapper

File “anki.hooks”, line 89, in repl

File “/Users/lauraserrano/Library/Application Support/Anki2/addons21/1556734708/mds_time_left.py”, line 45, in renderStats

anki_point_version = int(anki_version.split(“.”)[2])

IndexError: list index out of range

I signed out and then back into ankhub but no luck. What else should I do? Should I uninstall then reinstall Anki entirely?

Thank you,

Laura

4

This is an issue in this deck: https://ankiweb.net/shared/info/1556734708

Try checking for updates from Tools > Add-ons > Check for Updates or disabling it.

5

Thanks so much. I went and deleted that addon after re-installing Anki but now it popped up again and now this is the bug I have:

Anki 25.02 (038d85b1) (ao)

Python 3.9.18 Qt 6.6.2 PyQt 6.6.1

Platform: macOS-15.3.1-arm64-arm-64bit

Traceback (most recent call last):

File “aqt.taskman”, line 144, in _on_closures_pending

File “/Users/lauraserrano/Library/Application Support/Anki2/addons21/1322529746/gui/auto_sync.py”, line 99, in sync_with_ankiweb

future.result()

File “concurrent.futures._base”, line 439, in result

File “concurrent.futures._base”, line 391, in __get_result

File “/Users/lauraserrano/Library/Application Support/Anki2/addons21/1322529746/gui/operations/utils.py”, line 39, in wrapper

return func(*args, **kwargs)

File “/Users/lauraserrano/Library/Application Support/Anki2/addons21/1322529746/gui/operations/ankihub_sync.py”, line 76, in _sync_with_ankihub_inner

subscribed_decks = client.get_deck_subscriptions()

File “/Users/lauraserrano/Library/Application Support/Anki2/addons21/1322529746/ankihub_client/ankihub_client.py”, line 615, in get_deck_subscriptions

raise AnkiHubHTTPError(response)

1322529746.ankihub_client.ankihub_client.AnkiHubHTTPError: AnkiHub request error: 500 Internal Server Error

I don’t know what else to do, will try to restart again.

Thank you,

Laura

6

This was a temporary server issue that should be fixed now.

7

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