Issues with syncing decks to anki

🐛 Bug
1

Before the error happened, I was…
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Error message (don't change this) 
Anki 24.11 (87ccd24e)  (ao)
Python 3.9.18 Qt 6.6.2 PyQt 6.6.1
Platform: macOS-26.2-arm64-arm-64bit

Traceback (most recent call last):

  File "/Users/ashleypena/Library/Application Support/Anki2/addons21/1322529746/gui/operations/deck_installation.py", line 193, in _download_and_install_decks_inner
    _download_and_install_single_deck(

  File "/Users/ashleypena/Library/Application Support/Anki2/addons21/1322529746/gui/operations/deck_installation.py", line 220, in _download_and_install_single_deck
    notes_data: List[NoteInfo] = AnkiHubClient().download_deck(

  File "/Users/ashleypena/Library/Application Support/Anki2/addons21/1322529746/ankihub_client/ankihub_client.py", line 623, in download_deck
    s3_url_suffix = self._presigned_url_suffix_from_key(key=deck_info.csv_notes_filename, action="download")

  File "/Users/ashleypena/Library/Application Support/Anki2/addons21/1322529746/ankihub_client/ankihub_client.py", line 974, in _presigned_url_suffix_from_key
    raise AnkiHubHTTPError(response)

1322529746.ankihub_client.ankihub_client.AnkiHubHTTPError: AnkiHub request error: 400 Bad Request


The above exception was the direct cause of the following exception:


Traceback (most recent call last):

  File "aqt.taskman", line 144, in _on_closures_pending

  File "/Users/ashleypena/Library/Application Support/Anki2/addons21/1322529746/gui/auto_sync.py", line 100, in sync_with_ankiweb
    future.result()

  File "concurrent.futures._base", line 439, in result

  File "concurrent.futures._base", line 391, in __get_result

  File "/Users/ashleypena/Library/Application Support/Anki2/addons21/1322529746/gui/operations/utils.py", line 36, in wrapper
    return func(*args, **kwargs)

  File "/Users/ashleypena/Library/Application Support/Anki2/addons21/1322529746/gui/operations/ankihub_sync.py", line 120, in _on_new_deck_subscriptions_done
    future.result()

  File "concurrent.futures._base", line 439, in result

  File "concurrent.futures._base", line 391, in __get_result

  File "/Users/ashleypena/Library/Application Support/Anki2/addons21/1322529746/gui/operations/utils.py", line 36, in wrapper
    return func(*args, **kwargs)

  File "/Users/ashleypena/Library/Application Support/Anki2/addons21/1322529746/gui/operations/deck_installation.py", line 90, in _on_install_done
    import_results: List[AnkiHubImportResult] = future.result()

  File "concurrent.futures._base", line 439, in result

  File "concurrent.futures._base", line 391, in __get_result

  File "concurrent.futures.thread", line 58, in run

  File "/Users/ashleypena/Library/Application Support/Anki2/addons21/1322529746/gui/operations/deck_installation.py", line 78, in <lambda>
    task=lambda: _download_and_install_decks_inner(

  File "/Users/ashleypena/Library/Application Support/Anki2/addons21/1322529746/gui/operations/deck_installation.py", line 210, in _download_and_install_decks_inner
    raise exceptions[0]

1322529746.gui.exceptions.DeckDownloadAndInstallError: Error while downloading and installing deck a5112149-e2c6-4171-af6c-e3edc4b697fa: AnkiHub request error: 400 Bad Request

Sentry link (for developers)

2

Hello,

Please update your Anki. You can download it here: https://apps.ankiweb.net/. After downloading, simply run the downloaded file to update your application.

Additionally, please update the AnkiHub add-on:

  1. On your Anki main screen, go to Tools > Add-ons > Check for Updates.
  2. After the update is complete, please restart Anki.
3

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