Rearding the recent error with sync

🐛 Bug
1

Before the error happened, I was…
[Replace this text.]

Error message (don't change this) 
Anki 23.12.1 (1a1d4d54)  (ao)
Python 3.9.15 Qt 6.5.3 PyQt 6.5.3
Platform: macOS-14.5-arm64-arm-64bit

Traceback (most recent call last):

  File "aqt.taskman", line 142, in _on_closures_pending

  File "/Users/obiagw/Library/Application Support/Anki2/addons21/1322529746/gui/auto_sync.py", line 99, in sync_with_ankiweb
    future.result()

  File "concurrent.futures._base", line 439, in result

  File "concurrent.futures._base", line 391, in __get_result

  File "/Users/obiagw/Library/Application Support/Anki2/addons21/1322529746/gui/operations/utils.py", line 39, in wrapper
    return func(*args, **kwargs)

  File "/Users/obiagw/Library/Application Support/Anki2/addons21/1322529746/gui/operations/ankihub_sync.py", line 118, in _on_sync_done
    future.result()

  File "concurrent.futures._base", line 439, in result

  File "concurrent.futures._base", line 391, in __get_result

  File "concurrent.futures.thread", line 58, in run

  File "/Users/obiagw/Library/Application Support/Anki2/addons21/1322529746/gui/operations/ankihub_sync.py", line 110, in <lambda>
    task=lambda: ah_deck_updater.update_decks_and_media(to_sync_ah_dids),

  File "/Users/obiagw/Library/Application Support/Anki2/addons21/1322529746/gui/deck_updater.py", line 65, in update_decks_and_media
    self._update_decks(ah_dids)

  File "/Users/obiagw/Library/Application Support/Anki2/addons21/1322529746/gui/deck_updater.py", line 95, in _update_decks
    raise e

  File "/Users/obiagw/Library/Application Support/Anki2/addons21/1322529746/gui/deck_updater.py", line 88, in _update_decks
    should_continue = self._update_single_deck(ah_did)

  File "/Users/obiagw/Library/Application Support/Anki2/addons21/1322529746/gui/deck_updater.py", line 100, in _update_single_deck
    self._update_deck_config(ankihub_did)

  File "/Users/obiagw/Library/Application Support/Anki2/addons21/1322529746/gui/deck_updater.py", line 116, in _update_deck_config
    deck = self._client.get_deck_by_id(ankihub_did)

  File "/Users/obiagw/Library/Application Support/Anki2/addons21/1322529746/ankihub_client/ankihub_client.py", line 899, in get_deck_by_id
    raise AnkiHubHTTPError(response)

1322529746.ankihub_client.ankihub_client.AnkiHubHTTPError: AnkiHub request error: 403 Forbidden

Sentry link (for developers)

2

Are you still having the issue? It looks like a membership issue but our records show you’ve paid this month’s invoice.

3

We have just uploaded a fix to solve the sync and memberships problem. Thank you for informing us about the issue, and we apologize for the inconvenience.

Thank you again for your patience, and please let us know if you have any problems.

4

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