Title: AnKing V12 deck not syncing (only 1 card shows) Description: I installed the AnKing Step Deck (V12) through AnkiHub, but the deck is not syncing properly. What happens: The deck installs successfully Only the welcome/intro card appears No other

🐛 Bug
1

Before the error happened, I was…
[Replace this text.]

Error message (don't change this) 
Anki 24.06.3 (d678e393)  (ao)
Python 3.9.18 Qt 6.6.2 PyQt 6.6.1
Platform: Windows-10-10.0.26100

Traceback (most recent call last):

  File "aqt.taskman", line 142, in _on_closures_pending

  File "aqt.taskman", line 86, in <lambda>

  File "aqt.taskman", line 106, in wrapped_done

  File "aqt.operations", line 252, in wrapped_done

  File "C:\Users\osama\AppData\Roaming\Anki2\addons21\1322529746\gui\operations\ankihub_sync.py", line 177, in on_failure
    on_done(future_with_exception(exception))

  File "C:\Users\osama\AppData\Roaming\Anki2\addons21\1322529746\gui\menu.py", line 333, in on_done
    future.result()

  File "concurrent.futures._base", line 439, in result

  File "concurrent.futures._base", line 391, in __get_result

  File "concurrent.futures.thread", line 58, in run

  File "aqt.operations", line 242, in wrapped_op

  File "C:\Users\osama\AppData\Roaming\Anki2\addons21\1322529746\gui\operations\ankihub_sync.py", line 166, in <lambda>
    op=lambda _: ah_deck_updater.update_decks_and_media(

  File "C:\Users\osama\AppData\Roaming\Anki2\addons21\1322529746\gui\deck_updater.py", line 65, in update_decks_and_media
    self._update_decks(ah_dids)

  File "C:\Users\osama\AppData\Roaming\Anki2\addons21\1322529746\gui\deck_updater.py", line 88, in _update_decks
    should_continue = self._update_single_deck(ah_did)

  File "C:\Users\osama\AppData\Roaming\Anki2\addons21\1322529746\gui\deck_updater.py", line 102, in _update_single_deck
    result = self._fetch_and_apply_deck_updates(ankihub_did)

  File "C:\Users\osama\AppData\Roaming\Anki2\addons21\1322529746\gui\deck_updater.py", line 143, in _fetch_and_apply_deck_updates
    import_result = self._importer.import_ankihub_deck(

  File "C:\Users\osama\AppData\Roaming\Anki2\addons21\1322529746\main\importing.py", line 160, in import_ankihub_deck
    self._import_note_types(note_types=note_types)

  File "C:\Users\osama\AppData\Roaming\Anki2\addons21\1322529746\main\importing.py", line 206, in _import_note_types
    self._import_note_types_into_ankihub_db(note_types=note_types)

  File "C:\Users\osama\AppData\Roaming\Anki2\addons21\1322529746\main\importing.py", line 304, in _import_note_types_into_ankihub_db
    ankihub_db.remove_note_types_of_deck(self._ankihub_did)

  File "C:\Users\osama\AppData\Roaming\Anki2\addons21\1322529746\db\db.py", line 549, in remove_note_types_of_deck
    with self.write_lock:

  File "C:\Users\osama\AppData\Roaming\Anki2\addons21\1322529746\db\utils.py", line 15, in __enter__
    raise RuntimeError(  # pragma: no cover

RuntimeError: Could not acquire lock within timeout

Sentry link (for developers)

2

Hello,

Your Anki version is outdated, please update it. You can download it here: https://apps.ankiweb.net/. After downloading, simply run the downloaded file to update your application.

Additionally, please update the AnkiHub add-on:

  • On your Anki main screen, go to Tools > Add-ons > Check for Updates
  • After the update is complete, please restart Anki.

You can simply get past the welcome/intro card or suspend it. You will see the real cards after it.

If you are not seeing any cards, please follow this tutorial to get the correct configuration for your deck and learn how to unsuspend cards per tag: How to Get Started Studying

3

This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.