When trying to download a deck, I received an error, and the deck did not upload

Before the error happened, I was…
opening an Anki deck that my friend shared with me.

Error message (don't change this)
Anki 25.02.7 (1b882285)  (ao)
Python 3.9.18 Qt 6.6.2 PyQt 6.6.1
Platform: Windows-10-10.0.26100

Traceback (most recent call last):

  File "concurrent.futures.thread", line 58, in run

  File "aqt.operations", line 243, in wrapped_op

  File "C:\Users\TriciaTabladillo\AppData\Roaming\Anki2\addons21\1322529746\gui\errors.py", line 104, in <lambda>
    op=lambda _: _upload_logs(key),

  File "C:\Users\TriciaTabladillo\AppData\Roaming\Anki2\addons21\1322529746\gui\errors.py", line 586, in _upload_logs
    raise e

  File "C:\Users\TriciaTabladillo\AppData\Roaming\Anki2\addons21\1322529746\gui\errors.py", line 578, in _upload_logs
    client.upload_logs(

  File "C:\Users\TriciaTabladillo\AppData\Roaming\Anki2\addons21\1322529746\addon_ankihub_client.py", line 81, in upload_logs
    s3_url_suffix = self._presigned_url_suffix_from_key(key=key, action="upload")

  File "C:\Users\TriciaTabladillo\AppData\Roaming\Anki2\addons21\1322529746\ankihub_client\ankihub_client.py", line 974, in _presigned_url_suffix_from_key
    raise AnkiHubHTTPError(response)

1322529746.ankihub_client.ankihub_client.AnkiHubHTTPError: AnkiHub request error: 502 Bad Gateway

Sentry link (for developers)

Hello,

This is just a temporary server issue. Everything should be back to normal soon.

Restart Anki and let us know if you continue to experience this issue. :blush:

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