Wont sync

🐛 Bug
1

Before the error happened, I was…
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Error message (don't change this) 
Anki 2.1.65 (aa9a734f) Python 3.9.15 Qt 6.5.0 PyQt 6.5.0
Platform: macOS-13.7.8-x86_64-i386-64bit
Flags: frz=True ao=True sv=3
Add-ons, last update check: 2026-05-02 18:23:08

Traceback (most recent call last):

  File "/Users/isaiahmurray/Library/Application Support/Anki2/addons21/1322529746/gui/menu.py", line 435, in <lambda>
    qconnect(q_action.triggered, lambda: sync_with_ankihub(on_done=on_done))

  File "/Users/isaiahmurray/Library/Application Support/Anki2/addons21/1322529746/gui/operations/ankihub_sync.py", line 61, in sync_with_ankihub
    on_done(future_with_exception(e))

  File "/Users/isaiahmurray/Library/Application Support/Anki2/addons21/1322529746/gui/menu.py", line 433, in on_done
    future.result()

  File "concurrent.futures._base", line 439, in result

  File "concurrent.futures._base", line 391, in __get_result

  File "/Users/isaiahmurray/Library/Application Support/Anki2/addons21/1322529746/gui/operations/ankihub_sync.py", line 49, in sync_with_ankihub
    subscribed_decks = client.get_deck_subscriptions()

  File "/Users/isaiahmurray/Library/Application Support/Anki2/addons21/1322529746/ankihub_client/ankihub_client.py", line 547, in get_deck_subscriptions
    raise AnkiHubHTTPError(response)

1322529746.ankihub_client.ankihub_client.AnkiHubHTTPError: AnkiHub request error: 406 Not Acceptable

Sentry link (for developers)

2

Hello,

Your Anki version is outdated. Please update to the latest version. You can download it here: https://apps.ankiweb.net/. After downloading, simply run the downloaded file to update your application.