Anki error

🐛 Bug
1

Before the error happened, I was…
[Replace this text.]

Error message (don't change this) 
Anki 2.1.64 (581f82c5) Python 3.9.15 Qt 6.5.0 PyQt 6.5.0
Platform: macOS-15.1.1-arm64-arm-64bit
Flags: frz=True ao=True sv=3
Add-ons, last update check: 2024-12-27 10:15:47

Traceback (most recent call last):

  File "aqt.webview", line 46, in cmd

  File "aqt.webview", line 153, in _onCmd

  File "aqt.webview", line 662, in _onBridgeCmd

  File "decorator", line 232, in fun

  File "anki.hooks", line 89, in decorator_wrapper

  File "anki.hooks", line 86, in repl

  File "/Users/claudiacorbea/Library/Application Support/Anki2/addons21/review_heatmap/links.py", line 69, in heatmapLinkHandler
    return None if not _old else _old(self, url)

  File "aqt.overview", line 92, in _linkHandler

  File "aqt.main", line 712, in moveToState

  File "aqt.main", line 733, in _reviewState

  File "aqt.reviewer", line 161, in show

  File "aqt.reviewer", line 181, in refresh_if_needed

  File "aqt.reviewer", line 241, in nextCard

  File "aqt.reviewer", line 328, in _initWeb

  File "aqt.webview", line 528, in stdHtml

  File "_aqt.hooks", line 5248, in __call__

  File "/Users/claudiacorbea/Library/Application Support/Anki2/addons21/1322529746/gui/reviewer.py", line 298, in _add_ankihub_ai_and_sidebar_and_buttons
    """Sets up the AnkiHub AI chatbot. Adds the "View on AnkiHub" button to the reviewer toolbar."""

  File "pathlib", line 1266, in read_text

  File "pathlib", line 1252, in open

  File "pathlib", line 1120, in _opener

FileNotFoundError: [Errno 2] No such file or directory: '/Users/claudiacorbea/Library/Application Support/Anki2/addons21/1322529746/gui/web/ankihub_ai_old.js'

Sentry link (for developers)

2

Hello,

It’s quite likely that you may want, or need, to update the version of Anki you’re using as the current version that you are running is quite dated and this can be the source of a number of compatibility issues with various add-ons.

The most current version of Anki (in this case 24.11) can always be downloaded from the Anki website: https://apps.ankiweb.net/

Please let me know if that answers your question, and if there’s anything else I can help with. :slight_smile:

3

The updated version won’t open. It says processing, but doesn’t ever actually open.

4

Hello,

Can you try restarting you laptop/computer and opening the new version of Anki? Does the error still persist?

5

Just out of curiosity: what operating system are you running?

I.e. Mac OS 15.1.1, or whatever it may be

6

MacOS 15.1.1