At first the anki app on my computer wasn’t opening, but now I am getting a message saying anki hub add on error with no other information. I am not able to sync to anki hub
Error message (don't change this)
Anki 23.12.1 (1a1d4d54) (ao)
Python 3.9.15 Qt 6.5.3 PyQt 6.5.3
Platform: macOS-13.6.3-arm64-arm-64bit
Traceback (most recent call last):
File "/Users/isabelcohen/Library/Application Support/Anki2/addons21/1322529746/ankihub_client/ankihub_client.py", line 239, in _send_request_with_retry
response = self._send_request_with_retry_inner(request, stream=stream)
File "/Users/isabelcohen/Library/Application Support/Anki2/addons21/1322529746/lib/tenacity/__init__.py", line 289, in wrapped_f
return self(f, *args, **kw)
File "/Users/isabelcohen/Library/Application Support/Anki2/addons21/1322529746/lib/tenacity/__init__.py", line 379, in __call__
do = self.iter(retry_state=retry_state)
File "/Users/isabelcohen/Library/Application Support/Anki2/addons21/1322529746/lib/tenacity/__init__.py", line 326, in iter
raise retry_exc from fut.exception()
tenacity.RetryError: RetryError[<Future at 0x10eca1f40 state=finished raised ConnectionError>]
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "/Users/isabelcohen/Library/Application Support/Anki2/addons21/1322529746/ankihub_client/ankihub_client.py", line 245, in _send_request_with_retry
response = last_attempt.result()
File "concurrent.futures._base", line 439, in result
File "concurrent.futures._base", line 391, in __get_result
File "/Users/isabelcohen/Library/Application Support/Anki2/addons21/1322529746/lib/tenacity/__init__.py", line 382, in __call__
result = fn(*args, **kwargs)
File "/Users/isabelcohen/Library/Application Support/Anki2/addons21/1322529746/ankihub_client/ankihub_client.py", line 260, in _send_request_with_retry_inner
response = session.send(request, stream=stream)
File "requests.sessions", line 703, in send
File "requests.adapters", line 519, in send
requests.exceptions.ConnectionError: HTTPSConnectionPool(host='app.ankihub.net', port=443): Max retries exceeded with url: /api/decks/subscriptions/ (Caused by NewConnectionError('<urllib3.connection.HTTPSConnection object at 0x10ecb72e0>: Failed to establish a new connection: [Errno 60] Operation timed out'))
The above exception was the direct cause of the following exception:
Traceback (most recent call last):
File "aqt.taskman", line 142, in _on_closures_pending
File "/Users/isabelcohen/Library/Application Support/Anki2/addons21/1322529746/gui/auto_sync.py", line 101, in sync_with_ankiweb
future.result()
File "concurrent.futures._base", line 439, in result
File "concurrent.futures._base", line 391, in __get_result
File "/Users/isabelcohen/Library/Application Support/Anki2/addons21/1322529746/gui/operations/ankihub_sync.py", line 66, in sync_with_ankihub
subscribed_decks = client.get_deck_subscriptions()
File "/Users/isabelcohen/Library/Application Support/Anki2/addons21/1322529746/ankihub_client/ankihub_client.py", line 579, in get_deck_subscriptions
response = self._send_request("GET", API.ANKIHUB, "/decks/subscriptions/")
File "/Users/isabelcohen/Library/Application Support/Anki2/addons21/1322529746/ankihub_client/ankihub_client.py", line 225, in _send_request
response = self._send_request_with_retry(prepped, stream=stream)
File "/Users/isabelcohen/Library/Application Support/Anki2/addons21/1322529746/ankihub_client/ankihub_client.py", line 247, in _send_request_with_retry
raise AnkiHubRequestException(e) from e
1322529746.ankihub_client.ankihub_client.AnkiHubRequestException: AnkiHub request exception: HTTPSConnectionPool(host='app.ankihub.net', port=443): Max retries exceeded with url: /api/decks/subscriptions/ (Caused by NewConnectionError('<urllib3.connection.HTTPSConnection object at 0x10ecb72e0>: Failed to establish a new connection: [Errno 60] Operation timed out'))