Error when starting

🐛 Bug
1

Before the error happened, I was just starting the anki application

Error message (don't change this) 
Anki 23.10.1 (fac9e0ee) Python 3.9.15 Qt 6.6.0 PyQt 6.6.0
Platform: Windows-10-10.0.19041
Flags: frz=True ao=True sv=3
Add-ons, last update check: 2024-02-28 20:11:05

Traceback (most recent call last):

  File "C:\Users\natha\AppData\Roaming\Anki2\addons21\1322529746\ankihub_client\ankihub_client.py", line 239, in _send_request_with_retry
    response = self._send_request_with_retry_inner(request, stream=stream)

  File "C:\Users\natha\AppData\Roaming\Anki2\addons21\1322529746\lib\tenacity\__init__.py", line 289, in wrapped_f
    return self(f, *args, **kw)

  File "C:\Users\natha\AppData\Roaming\Anki2\addons21\1322529746\lib\tenacity\__init__.py", line 379, in __call__
    do = self.iter(retry_state=retry_state)

  File "C:\Users\natha\AppData\Roaming\Anki2\addons21\1322529746\lib\tenacity\__init__.py", line 326, in iter
    raise retry_exc from fut.exception()

tenacity.RetryError: RetryError[<Future at 0x27af912bac0 state=finished raised ConnectionError>]


During handling of the above exception, another exception occurred:


Traceback (most recent call last):

  File "C:\Users\natha\AppData\Roaming\Anki2\addons21\1322529746\ankihub_client\ankihub_client.py", line 245, in _send_request_with_retry
    response = last_attempt.result()

  File "concurrent.futures._base", line 439, in result

  File "concurrent.futures._base", line 391, in __get_result

  File "C:\Users\natha\AppData\Roaming\Anki2\addons21\1322529746\lib\tenacity\__init__.py", line 382, in __call__
    result = fn(*args, **kwargs)

  File "C:\Users\natha\AppData\Roaming\Anki2\addons21\1322529746\ankihub_client\ankihub_client.py", line 260, in _send_request_with_retry_inner
    response = session.send(request, stream=stream)

  File "requests.sessions", line 703, in send

  File "requests.adapters", line 519, in send

requests.exceptions.ConnectionError: HTTPSConnectionPool(host='app.ankihub.net', port=443): Max retries exceeded with url: /api/decks/subscriptions/ (Caused by NewConnectionError('<urllib3.connection.HTTPSConnection object at 0x0000027AF912BE20>: Failed to establish a new connection: [WinError 10060] Uma tentativa de conexĂŁo falhou porque o componente conectado nĂŁo respondeu\r\ncorretamente apĂłs um perĂ­odo de tempo ou a conexĂŁo estabelecida falhou\r\nporque o host conectado nĂŁo respondeu'))


The above exception was the direct cause of the following exception:


Traceback (most recent call last):

  File "aqt.taskman", line 138, in _on_closures_pending

  File "C:\Users\natha\AppData\Roaming\Anki2\addons21\1322529746\gui\auto_sync.py", line 101, in sync_with_ankiweb
    future.result()

  File "concurrent.futures._base", line 439, in result

  File "concurrent.futures._base", line 391, in __get_result

  File "C:\Users\natha\AppData\Roaming\Anki2\addons21\1322529746\gui\operations\ankihub_sync.py", line 66, in sync_with_ankihub
    subscribed_decks = client.get_deck_subscriptions()

  File "C:\Users\natha\AppData\Roaming\Anki2\addons21\1322529746\ankihub_client\ankihub_client.py", line 579, in get_deck_subscriptions
    response = self._send_request("GET", API.ANKIHUB, "/decks/subscriptions/")

  File "C:\Users\natha\AppData\Roaming\Anki2\addons21\1322529746\ankihub_client\ankihub_client.py", line 225, in _send_request
    response = self._send_request_with_retry(prepped, stream=stream)

  File "C:\Users\natha\AppData\Roaming\Anki2\addons21\1322529746\ankihub_client\ankihub_client.py", line 247, in _send_request_with_retry
    raise AnkiHubRequestException(e) from e

1322529746.ankihub_client.ankihub_client.AnkiHubRequestException: AnkiHub request exception: HTTPSConnectionPool(host='app.ankihub.net', port=443): Max retries exceeded with url: /api/decks/subscriptions/ (Caused by NewConnectionError('<urllib3.connection.HTTPSConnection object at 0x0000027AF912BE20>: Failed to establish a new connection: [WinError 10060] Uma tentativa de conexĂŁo falhou porque o componente conectado nĂŁo respondeu\r\ncorretamente apĂłs um perĂ­odo de tempo ou a conexĂŁo estabelecida falhou\r\nporque o host conectado nĂŁo respondeu'))

Sentry link (for developers)

2