AnkiHub add-on problem

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Every day when I open the anki app on my windows this text pop up

Anki 2.1.56 (07fd88dd) Python 3.9.15 Qt 6.4.0 PyQt 6.4.0 Platform: Windows-10-10.0.22621 Flags: frz=True ao=True sv=2 Add-ons, last update check: 2023-05-31 15:30:53 Traceback (most recent call last): File “aqt.taskman”, line 122, in _on_closures_pending File “aqt.taskman”, line 71, in File “decorator”, line 232, in fun File “anki.hooks”, line 89, in decorator_wrapper File “anki.hooks”, line 86, in repl File “C:\Users\Lina-\AppData\Roaming\Anki2\addons21\1322529746\addons.py”, line 54, in _check_future_for_exceptions future.result() File “concurrent.futures._base”, line 439, in result File “concurrent.futures._base”, line 391, in __get_result File “concurrent.futures.thread”, line 58, in run File “aqt.addons”, line 1168, in File “aqt.addons”, line 1184, in _download_all File “aqt.addons”, line 1129, in download_and_install_addon File “aqt.addons”, line 430, in install File “aqt.addons”, line 453, in _install File “decorator”, line 232, in fun File “anki.hooks”, line 89, in decorator_wrapper File “anki.hooks”, line 84, in repl File “decorator”, line 232, in fun File “anki.hooks”, line 89, in decorator_wrapper File “anki.hooks”, line 84, in repl File “decorator”, line 232, in fun File “anki.hooks”, line 89, in decorator_wrapper File “anki.hooks”, line 86, in repl File “C:\Users\Lina-\AppData\Roaming\Anki2\addons21\1322529746\addons.py”, line 136, in _with_disabled_log_file_handler result = _old(*args, **kwargs) File “aqt.addons”, line 726, in backupUserFiles PermissionError: [WinError 5] Access is denied: ‘C:\Users\Lina-\AppData\Roaming\Anki2\addons21\1214357311\user_files’ → ‘C:\Users\Lina-\AppData\Roaming\Anki2\addons21\files_backup’

Error message (don't change this) 
Anki 2.1.56 (07fd88dd) Python 3.9.15 Qt 6.4.0 PyQt 6.4.0
Platform: Windows-10-10.0.22621
Flags: frz=True ao=True sv=2
Add-ons, last update check: 2023-05-31 15:30:53

Traceback (most recent call last):

  File "aqt.taskman", line 122, in _on_closures_pending

  File "aqt.taskman", line 71, in <lambda>

  File "decorator", line 232, in fun

  File "anki.hooks", line 89, in decorator_wrapper

  File "anki.hooks", line 86, in repl

  File "C:\Users\Lina-\AppData\Roaming\Anki2\addons21\1322529746\addons.py", line 54, in _check_future_for_exceptions
    future.result()

  File "concurrent.futures._base", line 439, in result

  File "concurrent.futures._base", line 391, in __get_result

  File "concurrent.futures.thread", line 58, in run

  File "aqt.addons", line 1168, in <lambda>

  File "aqt.addons", line 1184, in _download_all

  File "aqt.addons", line 1129, in download_and_install_addon

  File "aqt.addons", line 430, in install

  File "aqt.addons", line 453, in _install

  File "decorator", line 232, in fun

  File "anki.hooks", line 89, in decorator_wrapper

  File "anki.hooks", line 84, in repl

  File "decorator", line 232, in fun

  File "anki.hooks", line 89, in decorator_wrapper

  File "anki.hooks", line 84, in repl

  File "decorator", line 232, in fun

  File "anki.hooks", line 89, in decorator_wrapper

  File "anki.hooks", line 86, in repl

  File "C:\Users\Lina-\AppData\Roaming\Anki2\addons21\1322529746\addons.py", line 136, in _with_disabled_log_file_handler
    result = _old(*args, **kwargs)

  File "aqt.addons", line 726, in backupUserFiles

PermissionError: [WinError 5] Access is denied: 'C:\\Users\\Lina-\\AppData\\Roaming\\Anki2\\addons21\\1214357311\\user_files' -> 'C:\\Users\\Lina-\\AppData\\Roaming\\Anki2\\addons21\\files_backup'

Sentry link (for developers)

1 Like
2

I also have this problem
:ear: