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About the 🙋 Support category
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28
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2208
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December 14, 2024
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Unable to enrol into the Anking deck. I just purchased the subscription. Thanks for any help!
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4
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9
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June 9, 2026
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Keep getting confirm email notification and cannot sync even though I followed instructions in pop-up to log into my ankihub account
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4
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6
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June 9, 2026
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Unable to reach Ankihub due to planned maintenance
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3
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10
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June 8, 2026
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AnkiHub sync keeps canceling when trying to install the AnKing MCAT deck
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7
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10
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June 8, 2026
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I synced my account and all my decks went to zero
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4
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12
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June 8, 2026
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I need help to setup the deck and start studying! There are a lot of things to watch and read. IT'S CONFUSING!
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5
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13
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June 7, 2026
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Space bar not working after downloading Anking deck
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3
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12
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June 6, 2026
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Anking Step Deck Stuck In Idle
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7
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15
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June 6, 2026
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No tags for UWorld QID COMLEX Level 2
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5
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398
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June 5, 2026
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I qualified for the scholarship and had an active subscription to the AnKing deck (it was actively syncing). But now I am experiencing issues when I try to sync my cards and it is telling me I dont have an active membership
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1
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14
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June 5, 2026
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Help in filtered decks please
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4
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19
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June 4, 2026
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I accidentally deleted the whole deck, how do I retrieve?
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6
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16
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June 4, 2026
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Anki Desktop Issue: No New or Learn Cards Showing Up
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10
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19
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June 4, 2026
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Help in making filtered decks
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4
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20
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June 4, 2026
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First Aid Forward viewer — Error 403 Access Denied (embedded login)
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4
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22
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June 3, 2026
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Optional Tag Request
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3
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7
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June 3, 2026
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Dermki images aren't loading; already tried unsubscribing and resubscribing to the deck
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9
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28
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June 2, 2026
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Syncing problem
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3
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20
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June 2, 2026
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Not letting me sync
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6
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19
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June 2, 2026
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Error
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6
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11
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June 2, 2026
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Anking cards doesn't appear in my decks but it shows up in browse cards
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6
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22
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June 2, 2026
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Anking deck not working
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16
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33
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June 1, 2026
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Error
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6
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11
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June 1, 2026
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When I click "Check Media" under the tools menu bar, there are thousands of missing files
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10
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31
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June 1, 2026
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Optional Tags not working
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8
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21
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June 1, 2026
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Does the newest version of anking have step2 nbme 15/16 cards
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4
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20
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May 31, 2026
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Add On Error
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3
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11
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May 31, 2026
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Cards not showing up with AnKing Step Deck
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3
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13
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May 30, 2026
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Self-made subdecks disappearing in Anking MCAT deck
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13
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32
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June 6, 2026
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