Hello, I accidentally purchased the annual subscription plan instead of the monthly one. Is there a way to refund my initial annual subscription purchase and just switch to the monthly payment option?
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You can absolutely get help with that 
We can’t process billing changes directly here on the forum, but the AnkiHub support team can review your subscription and handle:
- Refunding the accidental annual charge (if it falls within the refund policy / timeframe), and
- Switching you to the monthly plan instead.
Please do the following:
- Go to the AnkiHub support page:
https://ankihub.net/contact (or the in‑app “Contact Support” link, if available) - Include:
- The email address tied to your AnkiHub account
- That you accidentally purchased Annual instead of Monthly
- The date of the purchase
- That you’d like a refund for the annual plan and to switch to monthly
If you prefer, you can also send an email directly to AnkiHub support (check the email listed in the Help/Contact section of the AnkiHub website).
While you wait for a response, don’t cancel the subscription from your side yet; canceling yourself can sometimes complicate refunds or prorating—let support advise you first.
If you share roughly when the purchase was made (today / a few days ago / weeks ago), I can suggest more specific wording for your support request.
Hello,
I’ve responded to your email.
Let us know if you need anything else!