AnkiHub asked me to report this bug

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1

Anki 2.1.54 (b6a7760c) Python 3.9.7 Qt 6.3.1 PyQt 6.3.1
Platform: Windows 10
Flags: frz=True ao=True sv=3
Add-ons, last update check: 2023-05-20 05:17:12

Traceback (most recent call last):

File “aqt.taskman”, line 122, in _on_closures_pending

File “aqt.taskman”, line 71, in

File “aqt.taskman”, line 90, in wrapped_done

File “aqt.sync”, line 117, in on_future_done

File “aqt.main”, line 967, in on_collection_sync_finished

File “aqt.hooks_gen”, line 4066, in call

File “C:\Users\User\AppData\Roaming\Anki2\addons21\1322529746\auto_sync.py”, line 93, in _on_sync_did_finish
raise auto_sync_state.exception_on_last_ah_sync

File “C:\Users\User\AppData\Roaming\Anki2\addons21\1322529746\auto_sync.py”, line 118, in _sync_with_ankihub_and_ankiweb
_maybe_sync_with_ankihub(is_startup_sync=is_startup_sync)

File “C:\Users\User\AppData\Roaming\Anki2\addons21\1322529746\auto_sync.py”, line 147, in _maybe_sync_with_ankihub
ah_sync.sync_all_decks_and_media()

File “C:\Users\User\AppData\Roaming\Anki2\addons21\1322529746\sync.py”, line 43, in sync_all_decks_and_media
self._sync_all_decks()

File “C:\Users\User\AppData\Roaming\Anki2\addons21\1322529746\sync.py”, line 65, in _sync_all_decks
should_continue = self._sync_deck(ah_did)

File “C:\Users\User\AppData\Roaming\Anki2\addons21\1322529746\sync.py”, line 77, in _sync_deck
result = self._download_updates_for_deck(ankihub_did)

File “C:\Users\User\AppData\Roaming\Anki2\addons21\1322529746\sync.py”, line 92, in _download_updates_for_deck
for chunk in client.get_deck_updates(

File “C:\Users\User\AppData\Roaming\Anki2\addons21\1322529746\ankihub_client\ankihub_client.py”, line 577, in get_deck_updates
response = self._send_request(

File “C:\Users\User\AppData\Roaming\Anki2\addons21\1322529746\ankihub_client\ankihub_client.py”, line 192, in _send_request
response = self._send_request_with_retry(prepped, stream=stream)

File “C:\Users\User\AppData\Roaming\Anki2\addons21\1322529746\ankihub_client\ankihub_client.py”, line 206, in _send_request_with_retry
response = self._send_request_with_retry_inner(request, stream=stream)

File “C:\Users\User\AppData\Roaming\Anki2\addons21\1322529746\lib\tenacity_init_.py”, line 289, in wrapped_f
return self(f, *args, **kw)

File “C:\Users\User\AppData\Roaming\Anki2\addons21\1322529746\lib\tenacity_init_.py”, line 379, in call
do = self.iter(retry_state=retry_state)

File “C:\Users\User\AppData\Roaming\Anki2\addons21\1322529746\lib\tenacity_init_.py”, line 314, in iter
return fut.result()

File “concurrent.futures._base”, line 438, in result

File “concurrent.futures._base”, line 390, in __get_result

File “C:\Users\User\AppData\Roaming\Anki2\addons21\1322529746\lib\tenacity_init_.py”, line 382, in call
result = fn(*args, **kwargs)

File “C:\Users\User\AppData\Roaming\Anki2\addons21\1322529746\ankihub_client\ankihub_client.py”, line 227, in _send_request_with_retry_inner
response = session.send(request, stream=stream)

File “requests.sessions”, line 645, in send

File “requests.adapters”, line 417, in send

File “requests.adapters”, line 228, in cert_verify

OSError: Could not find a suitable TLS CA certificate bundle, invalid path: C:\Users\User\AppData\Local\Temp\tmp57kooyfzcacert.pem

Error message (don't change this) 
Anki 2.1.54 (b6a7760c) Python 3.9.7 Qt 6.3.1 PyQt 6.3.1
Platform: Windows 10
Flags: frz=True ao=True sv=3
Add-ons, last update check: 2023-05-20 05:17:12

Traceback (most recent call last):

  File "aqt.taskman", line 122, in _on_closures_pending

  File "aqt.taskman", line 71, in <lambda>

  File "aqt.taskman", line 90, in wrapped_done

  File "aqt.sync", line 117, in on_future_done

  File "aqt.main", line 967, in on_collection_sync_finished

  File "aqt.hooks_gen", line 4066, in __call__

  File "C:\Users\User\AppData\Roaming\Anki2\addons21\1322529746\auto_sync.py", line 93, in _on_sync_did_finish
    raise auto_sync_state.exception_on_last_ah_sync

  File "C:\Users\User\AppData\Roaming\Anki2\addons21\1322529746\auto_sync.py", line 118, in _sync_with_ankihub_and_ankiweb
    _maybe_sync_with_ankihub(is_startup_sync=is_startup_sync)

  File "C:\Users\User\AppData\Roaming\Anki2\addons21\1322529746\auto_sync.py", line 147, in _maybe_sync_with_ankihub
    ah_sync.sync_all_decks_and_media()

  File "C:\Users\User\AppData\Roaming\Anki2\addons21\1322529746\sync.py", line 43, in sync_all_decks_and_media
    self._sync_all_decks()

  File "C:\Users\User\AppData\Roaming\Anki2\addons21\1322529746\sync.py", line 65, in _sync_all_decks
    should_continue = self._sync_deck(ah_did)

  File "C:\Users\User\AppData\Roaming\Anki2\addons21\1322529746\sync.py", line 77, in _sync_deck
    result = self._download_updates_for_deck(ankihub_did)

  File "C:\Users\User\AppData\Roaming\Anki2\addons21\1322529746\sync.py", line 92, in _download_updates_for_deck
    for chunk in client.get_deck_updates(

  File "C:\Users\User\AppData\Roaming\Anki2\addons21\1322529746\ankihub_client\ankihub_client.py", line 577, in get_deck_updates
    response = self._send_request(

  File "C:\Users\User\AppData\Roaming\Anki2\addons21\1322529746\ankihub_client\ankihub_client.py", line 192, in _send_request
    response = self._send_request_with_retry(prepped, stream=stream)

  File "C:\Users\User\AppData\Roaming\Anki2\addons21\1322529746\ankihub_client\ankihub_client.py", line 206, in _send_request_with_retry
    response = self._send_request_with_retry_inner(request, stream=stream)

  File "C:\Users\User\AppData\Roaming\Anki2\addons21\1322529746\lib\tenacity\__init__.py", line 289, in wrapped_f
    return self(f, *args, **kw)

  File "C:\Users\User\AppData\Roaming\Anki2\addons21\1322529746\lib\tenacity\__init__.py", line 379, in __call__
    do = self.iter(retry_state=retry_state)

  File "C:\Users\User\AppData\Roaming\Anki2\addons21\1322529746\lib\tenacity\__init__.py", line 314, in iter
    return fut.result()

  File "concurrent.futures._base", line 438, in result

  File "concurrent.futures._base", line 390, in __get_result

  File "C:\Users\User\AppData\Roaming\Anki2\addons21\1322529746\lib\tenacity\__init__.py", line 382, in __call__
    result = fn(*args, **kwargs)

  File "C:\Users\User\AppData\Roaming\Anki2\addons21\1322529746\ankihub_client\ankihub_client.py", line 227, in _send_request_with_retry_inner
    response = session.send(request, stream=stream)

  File "requests.sessions", line 645, in send

  File "requests.adapters", line 417, in send

  File "requests.adapters", line 228, in cert_verify

OSError: Could not find a suitable TLS CA certificate bundle, invalid path: C:\Users\User\AppData\Local\Temp\tmp57kooyfzcacert.pem

Sentry link (for developers)

2

Hello, did you get this error multiple times or only once? Does syncing with AnkiHub work for you now?

3

looks like it only happened that one time, i no longer get this message

4

I saw this and got it multiple times in a row after triggering an AnkiWeb sync. Restarting Anki seemed to fix it. :person_shrugging: