Before the error happened, I was…
Reopened the app
Error message (don't change this)
Anki 25.07.5 (7172b2d2) (ao)
Python 3.13.5 Qt 6.9.1 PyQt 6.9.1
Platform: macOS-26.3-arm64-arm-64bit-Mach-O
Traceback (most recent call last):
File "/Users/natalieruiz/Library/Application Support/AnkiProgramFiles/python/cpython-3.13.5-macos-aarch64-none/lib/python3.13/concurrent/futures/thread.py", line 59, in run
result = self.fn(*self.args, **self.kwargs)
File "/Users/natalieruiz/Library/Application Support/AnkiProgramFiles/.venv/lib/python3.13/site-packages/aqt/operations/__init__.py", line 243, in wrapped_op
return self._op(mw.col)
~~~~~~~~^^^^^^^^
File "/Users/natalieruiz/Library/Application Support/Anki2/addons21/1322529746/gui/errors.py", line 104, in <lambda>
op=lambda _: _upload_logs(key),
~~~~~~~~~~~~^^^^^
File "/Users/natalieruiz/Library/Application Support/Anki2/addons21/1322529746/gui/errors.py", line 587, in _upload_logs
raise e
File "/Users/natalieruiz/Library/Application Support/Anki2/addons21/1322529746/gui/errors.py", line 579, in _upload_logs
client.upload_logs(
~~~~~~~~~~~~~~~~~~^
file=log_file_path(),
^^^^^^^^^^^^^^^^^^^^^
key=key,
^^^^^^^^
)
^
File "/Users/natalieruiz/Library/Application Support/Anki2/addons21/1322529746/addon_ankihub_client.py", line 81, in upload_logs
s3_url_suffix = self._presigned_url_suffix_from_key(key=key, action="upload")
File "/Users/natalieruiz/Library/Application Support/Anki2/addons21/1322529746/ankihub_client/ankihub_client.py", line 1018, in _presigned_url_suffix_from_key
raise AnkiHubHTTPError(response)
1322529746.ankihub_client.ankihub_client.AnkiHubHTTPError: AnkiHub request error: 500 Internal Server Error
<script id="cookie-consent__cookie-groups" type="application/json">[{"varname": "functional", "name": "Functional", "description": "", "is_required": false}, {"varname": "performance", "name": "Performance", "description": "", "is_required": false}]</script>
<!DOCTYPE html>
<html class="h-full" lang="en">
<head>
<meta charset="utf-8">
<meta http-equiv="x-ua-compatible" content="ie=edge">
<title>Server Error</title>
<meta name="viewport" content="width=device-width, initia... [truncated]