AnkiHub Sync Crashed

**Before the error happened, I was studying normally. This has been ongoing since 2PM CST ish. I pressed “Download” in response to the sync conflict, and how I have 5x more reviews that appeared, and this is just 3 days after upgrading to premium…

Error message (don't change this)
Anki 24.11 (87ccd24e)  (ao)
Python 3.9.18 Qt 6.6.2 PyQt 6.6.1
Platform: macOS-14.3-arm64-arm-64bit

Traceback (most recent call last):

  File "/Users/user/Library/Application Support/Anki2/addons21/1322529746/ankihub_client/ankihub_client.py", line 256, in _send_request_with_retry
    response = self._send_request_with_retry_inner(

  File "/Users/user/Library/Application Support/Anki2/addons21/1322529746/lib/tenacity/__init__.py", line 289, in wrapped_f
    return self(f, *args, **kw)

  File "/Users/user/Library/Application Support/Anki2/addons21/1322529746/lib/tenacity/__init__.py", line 379, in __call__
    do = self.iter(retry_state=retry_state)

  File "/Users/user/Library/Application Support/Anki2/addons21/1322529746/lib/tenacity/__init__.py", line 326, in iter
    raise retry_exc from fut.exception()

tenacity.RetryError: RetryError[<Future at 0x2b9542cd0 state=finished raised ReadTimeout>]


During handling of the above exception, another exception occurred:


Traceback (most recent call last):

  File "/Users/user/Library/Application Support/Anki2/addons21/1322529746/ankihub_client/ankihub_client.py", line 264, in _send_request_with_retry
    response = last_attempt.result()

  File "concurrent.futures._base", line 439, in result

  File "concurrent.futures._base", line 391, in __get_result

  File "/Users/user/Library/Application Support/Anki2/addons21/1322529746/lib/tenacity/__init__.py", line 382, in __call__
    result = fn(*args, **kwargs)

  File "/Users/user/Library/Application Support/Anki2/addons21/1322529746/ankihub_client/ankihub_client.py", line 277, in _send_request_with_retry_inner
    return self.thread_local_session.get().send(

  File "requests.sessions", line 703, in send

  File "requests.adapters", line 713, in send

requests.exceptions.ReadTimeout: HTTPSConnectionPool(host='app.ankihub.net', port=443): Read timed out. (read timeout=20)


The above exception was the direct cause of the following exception:


Traceback (most recent call last):

  File "aqt.taskman", line 144, in _on_closures_pending

  File "aqt.taskman", line 88, in <lambda>

  File "aqt.taskman", line 108, in wrapped_done

  File "/Users/user/Library/Application Support/Anki2/addons21/1322529746/gui/browser/browser.py", line 446, in on_done
    future.result()

  File "concurrent.futures._base", line 439, in result

  File "concurrent.futures._base", line 391, in __get_result

  File "concurrent.futures.thread", line 58, in run

  File "/Users/user/Library/Application Support/Anki2/addons21/1322529746/gui/browser/browser.py", line 452, in <lambda>
    lambda: reset_local_changes_to_notes(nids, ah_did=ah_did),

  File "/Users/user/Library/Application Support/Anki2/addons21/1322529746/main/reset_local_changes.py", line 25, in reset_local_changes_to_notes
    protected_fields = client.get_protected_fields(ah_did=ah_did)

  File "/Users/user/Library/Application Support/Anki2/addons21/1322529746/ankihub_client/ankihub_client.py", line 1052, in get_protected_fields
    response = self._send_request(

  File "/Users/user/Library/Application Support/Anki2/addons21/1322529746/ankihub_client/ankihub_client.py", line 238, in _send_request
    response = self._send_request_with_retry(

  File "/Users/user/Library/Application Support/Anki2/addons21/1322529746/ankihub_client/ankihub_client.py", line 266, in _send_request_with_retry
    raise AnkiHubRequestException(e) from e

1322529746.ankihub_client.ankihub_client.AnkiHubRequestException: AnkiHub request exception: HTTPSConnectionPool(host='app.ankihub.net', port=443): Read timed out. (read timeout=20)

Sentry link (for developers)

A post was merged into an existing topic: Sync Bug Sync 01/07