This has been happening for the last week, everytime I try to sync my cards in the morning the anking deck gives me an error and keeps me from syncing not only the anking deck but every other deck I have downloaded as well. Is there a way to fix this? I have 2 weeks until my boards.
Error message (don't change this)
Anki 23.12.1 (1a1d4d54) (ao)
Python 3.9.15 Qt 6.5.3 PyQt 6.5.3
Platform: macOS-14.0-arm64-arm-64bit
Traceback (most recent call last):
File "/Users/nitinpotturi/Library/Application Support/Anki2/addons21/1322529746/ankihub_client/ankihub_client.py", line 255, in _send_request_with_retry
response = self._send_request_with_retry_inner(
File "/Users/nitinpotturi/Library/Application Support/Anki2/addons21/1322529746/lib/tenacity/__init__.py", line 289, in wrapped_f
return self(f, *args, **kw)
File "/Users/nitinpotturi/Library/Application Support/Anki2/addons21/1322529746/lib/tenacity/__init__.py", line 379, in __call__
do = self.iter(retry_state=retry_state)
File "/Users/nitinpotturi/Library/Application Support/Anki2/addons21/1322529746/lib/tenacity/__init__.py", line 326, in iter
raise retry_exc from fut.exception()
tenacity.RetryError: RetryError[<Future at 0x1429eafd0 state=finished raised ConnectionError>]
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "/Users/nitinpotturi/Library/Application Support/Anki2/addons21/1322529746/ankihub_client/ankihub_client.py", line 263, in _send_request_with_retry
response = last_attempt.result()
File "concurrent.futures._base", line 439, in result
File "concurrent.futures._base", line 391, in __get_result
File "/Users/nitinpotturi/Library/Application Support/Anki2/addons21/1322529746/lib/tenacity/__init__.py", line 382, in __call__
result = fn(*args, **kwargs)
File "/Users/nitinpotturi/Library/Application Support/Anki2/addons21/1322529746/ankihub_client/ankihub_client.py", line 276, in _send_request_with_retry_inner
return self.thread_local_session.get().send(
File "requests.sessions", line 703, in send
File "requests.adapters", line 519, in send
requests.exceptions.ConnectionError: HTTPSConnectionPool(host='app.ankihub.net', port=443): Max retries exceeded with url: /api/login/ (Caused by NameResolutionError("<urllib3.connection.HTTPSConnection object at 0x167804400>: Failed to resolve 'app.ankihub.net' ([Errno 8] nodename nor servname provided, or not known)"))
The above exception was the direct cause of the following exception:
Traceback (most recent call last):
File "/Users/nitinpotturi/Library/Application Support/Anki2/addons21/1322529746/gui/menu.py", line 186, in login
token = ankihub_client.login(credentials=credentials)
File "/Users/nitinpotturi/Library/Application Support/Anki2/addons21/1322529746/ankihub_client/ankihub_client.py", line 281, in login
response = self._send_request("POST", API.ANKIHUB, "/login/", json=credentials)
File "/Users/nitinpotturi/Library/Application Support/Anki2/addons21/1322529746/ankihub_client/ankihub_client.py", line 237, in _send_request
response = self._send_request_with_retry(
File "/Users/nitinpotturi/Library/Application Support/Anki2/addons21/1322529746/ankihub_client/ankihub_client.py", line 265, in _send_request_with_retry
raise AnkiHubRequestException(e) from e
1322529746.ankihub_client.ankihub_client.AnkiHubRequestException: AnkiHub request exception: HTTPSConnectionPool(host='app.ankihub.net', port=443): Max retries exceeded with url: /api/login/ (Caused by NameResolutionError("<urllib3.connection.HTTPSConnection object at 0x167804400>: Failed to resolve 'app.ankihub.net' ([Errno 8] nodename nor servname provided, or not known)"))